Question about HP Photosmart C6180 All-In-One InkJet Printer
I'm getting a "Scanner Failure" notice on the top screen then underneath that it says "Unable to Scan, Fax or Copy". It's not used often, so it should not be having any issues... What would you suggest?
The "Scanner Failure" usually refers to the hardware of the printer. try to do a reset.
Performing a semi-full reset of the All-in-One
thank you so much.
Posted on Jul 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg
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