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You need to sew the first stitch slowly. Lower the needle by hand and take up carefully. Pull the needle thread up and the bobbin thread should be caught in the formed loop and come with it. Pull them both to the back of the machine and sew.
Make sure the bobbin has a 3-5 inch thread tail
Then make sure the top thread has a 3-5 inch tail
Then hold the top thread tail with your fingers (away from the needle)
& use the hand wheel on the right hand side of the machine to slowly
Lower the needle in the bobbin area & see if the bobbin thread will pick
Up that way
Check your bobbin area. Make sure you have put the bobbin in the case with the H logo up and the thread pulls off the spool in a counter clockwise motion. Make sure the bobbin is sitting in the case and threaded through the "catch" on the bobbin case. Then leave a long piece of thread from the bottom, holding the end of the top thread, lower the needle for one revolution using the handwheel. Does the top thread catch the bobbin thread and pull it to the top? This is done without fabric. Your checking to determine if the top thread catches the bobbin thread and pulls it to the top. IIf it does not, it is most likely hook/needle timing. f it does, gently pull on the bobbin thread and determine if it pulls through with a little resistence (checking bobbin tension). Make sure you are using correct needle -- Schmitz or Inspira needles are recommended (Universal size 80 is standard). Make sure you are using Husqvarna Viking made for your machine -- original ones were green but there are some new colored ones but all have the Husqvarna logo on them. Otherwise take it to an authorized Husqvarna Viking dealer. You can find your closest dealer at the Husqvarna Viking website - http://www.husqvarnaviking.com/us Good luck
check that the needle is in the right way round i.e. with cut out on the needle facing into the machine. if this is fine then check that as the needle comes back up from the lowest point that it goes to, that the point on the bobbin case passes just above the hole in the needle, i.e. in the middle of the cut out.(if not it needs re timing) if threaded a small loop should appear at this point for the bottom bobbin to catch if not slacken the top thread and try again.
In order to see whether or not my euro-pro 9110 had a timing issue, the service rep had me change out the needle (making sure I was using anything but a Singer brand needle--they do not work in these machines). I re-threaded the needle, took out the bobbin casing and the plastic ring encasing the bobbin, then lowered the needle to see if the hook on the metal ring holding the bobbin actually catches the thread on its own. If it doesn't catch, it's a timing issue and needs repair. They can walk you through this process of troubleshooting and set up repair if need. Call Eruo-Pro's customer service center for sewing machine service and repair at 800-798-7395
Unplug the machine and remove the needle plate so that the bobbin case if fully exposed. Lift out the bobbin case and the cup that it sets in will be visible. Locate the "hook" on this cup. It is a finger with a sharp point at the upper edge of the cup. The hook is what grabs the thread from the needle while sewing.
Thread the needle.
Turn the handwheel by hand.
Watch the hook as it approaches the needle from right to left.
If the hook passes by the needle AFTER the eye of the needle is above it, you timing has slipped and the machine must be taken in for repair. If the hook catches the thread from the needle, put everything back together and try threading again.