Question about HP PSC 2355 All-In-One InkJet Printer

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Hp psc 2355 printer, error code 0xb9000002, 165:hw_interrupt_hwv2.c

Any idea what it means and how to fix or is it worth fixing??

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  • 5 more comments 
  • irish_316 Aug 02, 2008

    I am having this same error message,

    0xb9000002, 165:hw_interrupt_hwv2.c

    does anyone know what the problem could be???

  • Anonymous Sep 10, 2008

    I have the same problem

    I have the HP PSC 2355 all in one

    Error 0xb9d501c1 165:hw_interrupt_hwv2.c

    How can i fix this ??

  • oscoot Sep 15, 2008

    i have the same problem but both lights are flashing when the error is shown. i press both buttons at the same time and it returns on line again but this is still a problem!!!! any help on this would be very appreciated.


  • IceSamZero Sep 17, 2008

    Same issue, with occasionally different Error: 0x0...etc codes. Sometimes the printer hangs on startup, sometimes it offers up what appear to be nonsense error codes as well (1:hk+??-).

  • Anonymous Nov 20, 2008

    I have the same problem has anyone been able to fix?

  • Anonymous Jan 02, 2009

    Exact same problem. Have not found a solution. Printer is not old enough to need to throw away.

  • east_indian4 Feb 11, 2009

    This sucks... i had this happen to me today after not using the printer in over a year (i have a laser B&W). I need to print something color and this error is coming up with several others. It basically blue screens and says:

    ERROR: 0xb9000002

    165: hw_interrupt_hwv2.c



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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

Posted on Sep 06, 2009


SOURCE: hp 2355 all in one error message

mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.

Posted on Jul 03, 2008

  • 106 Answers

SOURCE: error response on hp psc 2355 AllinOne printer,scanner, copier

Issue The product displays an 0x ... error code when printing (for example Error: 0xf0af8004 ). These error codes indicate that the product has an internal condition. Solution Use the instructions below to resolve the issue by restarting the product.

  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
If these steps did not resolve the issue, please let me know.

Thank you so much. I Remain


Posted on Jul 04, 2008

  • 87 Answers

SOURCE: print status: error - offline what does this mean

Printer status offline means that, the printer driver and the application has been installed, but the printer and it spooler services are idle

To resolve this issue:

Goto control panel, click on printers and faxes, a window will open showing you all the printers you have or have had. The current printer will have a checked mark. Highlight it and right click, you will see printer offline in the box, click it. That will turn the printer online and you can print.

Posted on Dec 24, 2009

SOURCE: PSC 2355 All-In-One InkJet Printer: MY HP PSC 2355 printer is printing slow...


Please perform the steps below and check

1. Right click on My Computer and go down to Properties.

My Computer is usually on your desktop or in the Windows Start menu. Click on the Advanced tab at the top of the screen.

2. Under the Performance section, click on Settings.

3. Click on the Advanced tab.

4. Under Processor scheduling click on Background Services. Click on Ok then Ok again.

If the issue still persists please get back to me with the Operating System of the computer

Posted on May 20, 2010

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