My new Canon SX100IS is having "Lens error, Restart Camera" error
Please help me to fix my brand new Canon SX100IS which gives the above error. I got this camera from my cousin in US. I could not use only the focus beyond a level. Otherwise the camera is fine and working. Only when I focus some objects to get it closer I get "Lens error, restart camera" and the camera goes to standby mode.
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Re: My new Canon SX100IS is having "Lens error, Restart...
It seems the lens assembly has an internal problem and needs to be repaired.
The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).
The reason of it it may be a spring or a metal post located in the focus sub-assembly, but the only way to confirm it is opening the camera and the lens assembly.
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The lens error restart camera error message means you have a problem with either the lens itself or sometimes even the main board in the camera. You just need to get it serviced, no easy way around it. The site that is really good for help with these is www.camerasandparts.com They do powershots exclusively and they are wonderful to if you need to have a Canon serviced. Look at their service package, you'll see the service available for the SX100IS model for very little plus they service the whole camera too. They are wonderful if you need help with one of these models.
you get this error message E24 because your lens is slightly out of alignment. Cycling the camera on/off several times will serve to help the lens to work it's way back in alignment. Even though your battery may be fully charged, as a Lithium Ion battery ages, it begins to lose capacity so you don't have enough power to take any still . Try a different battery.
Clean the battery contacts with a pencil eraser. Sometimes, a dirty battery contact can prevent the battery from providing all the current the camera needs.
Always check the batteries first but if is it still giving the same fault, your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.
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Thanks Richard Scott Technical Support New Zealand
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Don't want to get your hopes up too high, but here are some things that you can do to try to correct it. They only seem to work for about 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
the beeping sounds means that your camera lens is stuck. contact the manufacturer (canon), for a possible solution...or they can even send u a new one. My friend dropped her SD630 and had the same problem...she contacted canon, and sent in her camera to be fixed, but it wasn't fixable, so canon sent her a brand new camera. hope this helps.
I'm assuming you have a lens error which is giving you the restart message. It is kind of misleading, but to restart the camera means to power cycle the camera or remove and reinsert the battery. If you do have a lens error, if restarting the camera doesn't work, you'll need to get the lens fixed if to remove the error.