Question about Panasonic Microwave Ovens

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I have a Panasonic Inverter Microwave Model #NN-H665WF and my daughter accidently put a whisk inside a bowl inside the machine and turned it on. It left a burn mark on the inside. Is the microwave still usable?

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Yes, but the burned mark should be cleaned and if necessary sanded smooth and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 28, 2008

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We recommend you have an authorized service center location replace the light bulb. Authorized service centers can be found in the below link.

www.panasonic.com/repair
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The following works better if done in "low light".

Put a cup of water or small bowl in the unit, close the door and turn the microwave on.

If there is anything that you can see in the cooking area, there should be sparking and it is coming from something metal, even a small piece of aluminum foil that was left behind. The thing causing the sparking needs to be removed.

If you hear the noise and it is coming from inside the area of the microwave that you cannot see then you can:

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2 - Depending upon the cost for repair, consider buying a replacement.

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Hi, I have a Panasonic Inverter microwave NN-Sn9688. It's less than a year old and when you press the START button H98 appears and it will not start. Everything else works, clock etc and reset/stop...


Hi Judith, I am Kelly

If this has a 1 year warranty it is time to make that call.

Otherwise see this link about H97 or H98 codes: http://www.applianceaid.com/micro_faultcodes.html#panasonic

There are a few things that can cause the problem, none of them cheap repairs. The Magnetron filament, Control board and Inverter are the top 3 other than a losse connection.

I tried running the Model number NN-SN9688 and it does not cross. See Panasonic link here: http://www2.panasonic.com/webapp/wcs/stores/servlet/PNAEndecaSearchCmd?N=779832097&Ne=&No=0&Nr=12001&Ns=&Ntk=SupportSearch&URL=vSupportSearch&cmTag=true&catalogId=11017&storeId=15001&cm_sp=SiteSearch-_-SupportSearch-_-SupportHome&Ntt=NN-SN9688&x=28&y=20

I did not go to Panasonic Global and try other countries. I just did a USA search.

Thanks for choosing FixYa.

Kelly

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Due to the lethal voltages used and produced in inverter-based, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.


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the main control board is "seeingf" a high amprage draw from the inverter board . you have a problem with the inverter or the magntron . parts are more than a new unit . try to stay away from the inverter type , there just not ready for prime time . google "panasonic inverter reviews " and you will see just common your problem is good luck

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This model uses an inverter to produce high voltage instead of a convential transformer system. While an inverter (switched-mode power supply) is more efficient from a power consumption standpoint, it is more complex, thus more statistically prone to fail. These should only be examined and worked on by someone who has the necessary technical qualifications. Seriously. Often the machine-soldered connections in a microwave inverter are too weak, so they eventually fail, especially if heat is high in the area. They sometimes fail catastrophically. When not catastrophically damaged, you may hear clicking or squealing and may smell an electrical odor, which is sometimes obscured by the cooling fan. Some manufacturers do not encourage or assist technicians to repair microwave inverters. Most offer the inverter as a whole assembly. But sometimes that is actually cheaper than the time and labor required to fix the old one. If a technician is willing and able to troubleshoot and repair the inverter to component level, it will may be expensive, but may be worth it, especially if he or she will resolder and reinforce connections as needed as part of a thorough repair. That could easily make your inverter beter than a new one! You might be able to get some verbal estimates if you call Panasonic-authorized repair shops and ask then specifically about inverter repair and inverter replacement costs for your model number.

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