I believe the power source button has gone out on 2 of the 3 monitors I purchased. No picture comes on but I can hear windows music as it boots up. Where and how can I find out about my warranty? I believe we had 3 or 4 year ext warranty on the 3 Xerox monitors we bought.
Yes I fixed it. I will gladly let you know how I did it. All you need to do is Choose Your Plan
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actually believe it or not this happend to me and i took out the batery for 5 minutes put it back in and it booted right up with the monitor finally working, try this and let me kwno if it works, it may be easier to fix than you thought
The monitor needs a signal ( source), i.e., DVD, TV, to show a picture. If your monitor shows no signal then either the source is not connected or not functioning. Check the connections from the monitor to the source. Also, check that the source is functioning properly and is receiving power.
Do a hard reset by turning off the computer and removing the battery and unplug the AC adapter. Without any power source, press and hold the power button and put everything back after. Power on the computer again, if it does not work, try to connect your laptop to an external monitor. If it shows some display it means that the LCD monitor of your laptop has gone faulty.
If the system is booting up completely and you can hear is starting up then the problem is limited to your video. First try this Boot up your system so that it's in windows (listen for start sounds and windows music etc) once you believe the system is fully booted press and hold the FN key. While holding FN press and release the F3 key one time and then let go of FN. Wait a few second and see if the LCD screen comes on. If it does not try FN-F3 a couple more time, waiting a few second in between. If that does not work then try plugging in and external monitor to verify that the system is working otherwise. If the external monitor does not come on right away then press Fn-F3 again with it attached to allow the system to send a signal to the external port. If it works on the external monitor but cannot come on the LCD screen, the that indicates a problen inside your laptop or LCD screen.
I have a couple of questions and some troubleshooting tips for you:
Questions: Is the splash screen coming on at all? Any picture or text right when you boot up? What Windows are you running (Windows XP or Vista)? Are there any lights on when you boot up or beeps? If so how many beeps do you hear?
First troubleshooting: If it boots up and is at least showing the splash screen (Acer splash screen or text) then it would be that the operating system is corrupt. This can be caused by several things included viruses, power surges or hardware failure.
The solution for this would be to take the hard drive out and slave it to another working desktop computer to retrieve your data. The attach the hard drive back on and reformat it (I can add specifics to doing this once I know the operating system).
Second troubleshooting: If you hear the operating system chime but do not see a picture and all the lights are on, then this would indicate that the back light on the screen is out. You can test this simply by hooking the laptop up to a monitor and see if you get a picture. If the computer screen shows on the monitor, then your back-light is out. If it doesn't show up then your video graphics card is out.
If the back light is out, it is easier to order a new screen (new or used) from eBay and just switch out (simple process and you can find a replacement for under 50 dollars on eBay). If it is the video graphics card, then you can also purchase one from eBay and switch out (a little tougher because you have to take the top of the laptop off). You can get assistance with this from the manufacturers website and pull specs for free.
Third troubleshooting: If you do not hear any beeps and the above solutions did not work. Then your motherboard has failed. This can be caused by surges or dust. You can purchase a replacement from eBay for a fraction of the cost and replace (this is tough and I am not sure if they have specs for this). You can do it yourself, just be sure and put everything back together as it was.
Fourth troubleshooting: To test the battery, take the battery out of the laptop and turn on with just the adaptor. If it boots, then the battery will need to be replaced. There is no way of testing the power adaptor but 85% of the time, this is the problem. Even if lights come on, the adaptor sometimes gets so overheated that it silently goes out but gives just enough power to make the lights come on. The power adaptor can be found on eBay for under 20 dollars and is cheap enough to replace (first) to make sure that is not the problem. The battery can also be found on eBay for under 60 dollars.
Please let me know if you have any questions and I will be glad to assist.
tried to hold source and stop got message firmware damaged retriving copy from backup. power turn off, hold down source only power on comes up booting up please wait but in the lite up mode, 30 seconds later everything back on
Your LCD display could have gone bad. Try hooking up an external monitor to the laptop. If the external monitor works, then your LCD is bad. If that's the case it may be more cost effective to purchase a new laptop. Prior to doing so, I would check with Acer to find out how much they will charge you to replace the LCD.
Firstly the keyboard does blink, but do you hear 2 beeps one then another a few seconds later, if not memory or graphics fault.
Are you able to start in safe mode(press F8 when pc is booting up)when menu comes up highlight 'Start windows with last known good configuration' then press enter and it should re boot.
The graphics card(if it's not onboard)may need to be removed and re seated, also the memory.
Also check hard disk drive ide and power cable.