Question about Xerox XL592DB 19" Flat Panel LCD Monitor

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Power source button

I believe the power source button has gone out on 2 of the 3 monitors I purchased. No picture comes on but I can hear windows music as it boots up.
Where and how can I find out about my warranty? I believe we had 3 or 4 year ext warranty on the 3 Xerox monitors we bought.

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Posted on Aug 05, 2008

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1 Answer

No picture on screen but power supply is OK

Here is a couple of suggestions for this monitor. 1st check your connection to the computer.
make sure the VGA/HDMI/DVI is properly connected. 2nd check to see if the monitor is setup
to use the right source. Some monitors do this automatically others may need to be manually set.
either look for a button to do this or bring up the monitors menu by hitting the menu button. If the monitors menu button does'nt bring up a menu when the computer is off then the monitor is probably bad.

If the monitor works until the OS boots then goes black. The video card in your computer is set up
improperly with the monitor . In Windows hit F8 as the OS boots this will cause the computer to boot in safe mode. Once in safe mode right click on the desktop then go under properties then settings and change the display option to the correct monitor. You can also go to the device manager in my computer under system information, hardware, device manager and change the monitor here also.

May 01, 2011 | BenQ FP731 17" LCD Monitor

1 Answer

Monitor showing startup screen and then goes blank. I there a fix?

You may have gotten a virus that is preventing the Windows Boot / Startup from running. If so, the only way to fix it without too much experience would be to put your original Windows CD in the drive and then power off the PC by pressing and holding the power on button till the power light goes out. Then power it back on. If I am right, the PC will come up with a screen that gives you the option to boot from CD. If so, select that option (be quick - it times out in about 10 seconds). When it boots up, it will come up in maintenance mode or "safe mode". You may need to get out your PC Manual or Windows Documentation to be able to use this. But if you see an option to "repair an existing Windows OS" or "Restore to a previous time" option. select one or the other and follow the prompts.

If on the other hand the PC does not come up with anything but the black screen again, you probably have something in your PC that has gone bad, like maybe a memory board.

Best of luck. If you can't figure it out from here, you will probably need "expert" help.

Dec 08, 2010 | LG Flatron L1718S LCD Monitor

1 Answer

Even if i switch on my computer with moniter it doesnt show anything on moniter screen it remains black

Hello. With the computer and monitor OFF, disconnect the signal cable from the video card on your system. Next, turn on the monitor. There should be a bright green box with a pink outline of a video connector inside showing. If there isn't, and the monitor is definitely powered up, then there is an internal problem. If there IS a little green box, etc., the video card in your system is suspect.
  • 1) When turning on the monitor, do you hear the sound of the high voltage initiating?(i.e. you should hear some type of electronic noise like a vibration or crackling of static on the picture tube)
  • 2) If you do hear that high voltage kicking in, it may very well mean that the picture tube is dead and getting a replacement monitor is in your future.
  • 3) If you don't hear the high voltage, quite possibly the transformer that produces it(called a flyback transformer) is defective.
Due to the vast array of inexpensive monitors available, you probably should consider getting a new unit--the cost of a new display will rival the cost of the repair--and you get a fresh warranty to boot. If the picture tube is gone, there's no choice.---Rick

Oct 02, 2009 | Samsung 793S 17" CRT Monitor

1 Answer

Have to hold power button in to keep monitor on

That power button internal switch has gone bad. They are usuallya rubber boot which presses 2 peices of foil together. Once it goes bad, it has to be replaced. No easy fix or temp solution.

Sep 14, 2009 | Computers & Internet

1 Answer

When i try to turn the viewsonic on the green power button comes on for approx. 7 seconds then flashes off without any picture appearing on the screen. The red power button does not come back on until i...

This generally means the monitor can not detect a video signal. Have you tried a different monitor? Or try the monitor on a different computer.
If those are not options, check you video card and try to boot Windows in Safe Mode (VGA resolution).


Jul 24, 2009 | Computers & Internet

1 Answer

I have a FPD 1830 flat screen monitor not displaying picture

Send the monitor. It's a power supply problem. My 15.4" LCD has the problem, too, whenever I move the monitor down, it powers off, and the menu disappears as well, but I'm going to fix the screen.

Jul 08, 2009 | Gateway Computers & Internet

1 Answer

My wifes Acer monitor suddenly went black

When you turn on the monitor, and if you see the power light blink i really doubt that the monitor is at fault. If it failed at all, it would likely fail completely.
Sorry to be bearer of bad news, However, there is no shortcut to reset the monitor.If you open the monitor you would find nothing than a circuit board with long string of capacitors and diodes.
However, before we jump to the conclusion that, monitor is at fault.There might be 2 more reasons.I have seen in the past that sometimes, motherboard fails while you are working on PC and sometimes Window Crash.
Lets work bacwards.
Restart PC. Press f8. If you did'nt get any screen, more likely either motherboard is corrupted or monitor is at fault.
If you do see screen, might be settings, any other colour, Load Windows again as your windows might have crashed.
Motherboard - I have seen many people throwing their monitors thinking that it's their monitor who is at fault. However, in the end its motherboard.
Try to attach your monitor with some other CPU.If that works, motherboard is corrupted.You need to repair or replace that.
Unless. Monitor.
If you honestly ask me its much better to purchase new monitor.If you want to repair that, it might cost you some bucks And once repaired, the issue would always be there ( Though not for some time ).
If you still want to fix that, tell me the model number, so that we can work together to fix that.
Thanks for using Fixya.

Mar 25, 2009 | Acer AL1913b 19 in. Flat Panel LCD Monitor

4 Answers

Audio adjust screen pop up

I contacted ViewSonic with the same problem. They told me to turn off the monitor and unplug all the cables. Then hold the power button on the monitor for 10 seconds. Turn it back on and it should be gone.

If that doesn't work, I was told to do a memory recall on the monitor by pressing the 1 button and selecting memory recall from the list. It sets the monitor back to factory settings.

I haven't tried any of these yet but hopefully they work for someone.

Dec 20, 2008 | Computers & Internet

1 Answer

Viewsonic VE175b Monitor Powers Up Doesn't Display Windows OS

Hi; I had the same problem. I know that sometimes devices require you to perform some type of '10-30 second' "hold" of one or some of its buttons in order to 'reset' the device, so to speak. So, having said that, try this:

1) Turn your monitor off (no green light) but leave it plugged in.
2) Leave it off for about 10 seconds.
3) Hold the [2] button on your monitor (the one to the immediate LEFT of your monitor's POWER button).
4) While holding the [2] button, now press and HOLD your POWER button.
5) Wait for your image to appear and STAY onscreen for about 5 seconds, then release both buttons.
6) Your monitor should retain its onscreen image.

Hope this helps! Good Day to all!

Kelvin W.

Dec 04, 2008 | ViewSonic VE175b 17" LCD Monitor

1 Answer

Monitor problem

i have the same problem , so after the p.c. is turned on and gone through it;s startup procedure, i wiggle my mouse and press the last button to my right on my monitor , and there you go, hope this helps?

Jun 08, 2008 | Gateway FPD2275W LCD Monitor

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