My 8 year old set a password on her ipod nano and now can't remember it. Is there anyway to unlock her nano without the password? I've reset the device and tried several number combilations. HELP!
Ensure that you have an active Internet connection as new
versions of iTunes and iPod Software may need to be downloaded to your
Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
the Restore button. You will be prompted with one or more restore
options that may prompt iTunes to automatically download the latest
iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software available.
Restore Option 4: Restore and Update - Restores with the latest iPod Software available.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
progress bar will appear on the computer screen indicating that the
first stage of the restore process has started. When this stage is
completed, iTunes will present one of two messages on screen with
instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
the stage 2 of the restore process, the iPod will show an Apple logo as
well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
stage 2 of the restore process is complete and the iPod is connected to
the computer, the iTunes Setup Assistant window will appear asking you
to name your iPod and choose your syncing preferences similar to when
you connected your iPod for the first time.
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The latest iPod Nano includes a locking feature, which allow users to set a four-digit combination to keep intruders from using the device. However, if you find that you forget what code you set on your iPod, you will need an alternate way of unlocking your iPod Nano. Once the device has been successfully unlocked, you can continue listening to music on it.
Plug the iPod USB cable into the bottom of the iPod Nano. Plug the other end of the iPod USB cable into a free USB port on a Mac or PC computer. Open the iTunes application by clicking on the Dock icon on a Mac or using the Start menu on a PC. Click on the name of your iPod Nano under the "Devices" list in the iTunes window. Click on the "Sync" button to establish a connection between your iPod and the computer. Click on the eject symbol next to your iPod's name after the syncing process has finished. Unplug your iPod Nano. The device will be unlocked and you will be able to access all normal features again. Hope it helps.
I had the same problem, my officemate came to me and
asked formy help, her nephew tinkered on her ipod nano and set the
passcode, and did not remember what it was.
the ipod nano can be
unlocked when connected to the computer with itunes but, if you want to
change the passcode to a new one it will ask for the old code which i
dont have. even if you reset all the settings to factory default
setting it will not reset.
this is a little hard for some of you to follow, but, to totally remove the unknown old code this is what i've done: first,
sync your music to your PC so that you have a backup of all your music.
Second, make sure enable disk use is checked. third, format your IPOD.
This sounds nut but this did the trick.
after doing this, check
if you can set a new passcode to the screen lock, you should be able to
do it. and please dont forget the new passcode. I hope this helps.
Unfortunately, if the password has been forgotten, you will have to "Restore" the iPod, which will erase all the songs and other files that are currently on there.
To update or restore iPod nano:
1 Make sure you have an Internet connection and have installed the latest version of
iTunes from www.apple.com/ipod/start.
2 Connect iPod nano to your computer.
3 In iTunes, select iPod nano in the Source pane and click the Summary tab.
The Version section tells you whether iPod nano is up to date or needs a newer version
of the software.
4 Click Update to install the latest version of the software.
5 If necessary, click Restore to restore iPod nano to its original settings (this erases all data
from iPod nano). Follow the onscreen instructions to complete the restore process.
Basically you cant unlock the voulume if you dont know the password. You would probably have to reset your iPod in order to adjust your volume and when you put a new password in be sure to remember it.
Restoring the iPod may do the trick. To do this, plug the iPod into your computer and when iTunes opens there should be a button under the iPod menu that says "restore". Doing this will also delete all the songs on the iPod, so you will have to reload all the music back onto it.
hopefully this helps!
---If you do this you won't lose music"---
Well I went to my computer clicked my ipod and when the folders came up you go up top to "tools and folder options" and go to the tab that says "view" and click the one that says "show hidden folders." Then click "ipod control" then "Device" and delete the file that says "_lock" or something on that line. If you any questions email me at firstname.lastname@example.org