Difital media reader

Hello,

If you have made sure that all cables are correctly connected. Then I would try shutting down the computer and wait abou 5-10 seconds and then restart.

If that doesnt correct it, I would check to make sure that it is installed correctly in the Device Manager.

To do this, click Start > Run > type devmgmt.msc and press Enter. This will open Device Manager. Once there look for items with a yellow ! beside them. These are items that are not installed correctly.

If you see any yellow ! I would suggest trying Windows Update to check for drivers. To do this, open Internet Explorer then click Tools > Windows Update. Once it lloads you will have the option of Express or Custom. Choose Custom. Your machine will be scanned for updates. You will need to scan through the Critical, Software, Hardware updates on the left and make sure that all of them are selected and then choose Review/Install updates at the top of the screen. This will start the download and installation process of the updates. You will probably be prompted to restart after the updates finish.

Thanks