Question about HP LaserJet P3005n Printer

3 Answers

HP Color LaserJet 3800dtn

I am receiving an error message on the printer stating replace dimm 1 or error mem test failed replace dimm 1.

What I have done twice now is pulled out the board and reseated the 32MB flash firmware smartcard on the board - re-seated the board back into the printer and turned the power back on and it registers the printer again and recognizes the system memory.

This has happened twice in the last 4 weeks. Which the above process has fixed it temporarily. My understanding is that the Q7725-60001 piece that I am re-seating is the 32MB firmware portion of the printer - Would this issue be caused by a faulty or bad firmware chip?

Looking forward to a response and thank you in advance!

Posted by on


3 Answers

An update on my posting of Aug 31 ...
I've installed a SODIMM (HP Part No. QJ7723A, or the Kingston Equivalent), and the printer is working again - the fault message no longer appears, the initialization sequence completes, and the printer becomes ready.

So, not a solution in that I've not worked out why the problem occurs, or how to fix it, but a solution in that for a modest outlay, the printer is back to full operation (and hopefully, able to process more complex pages/jobs, since it now has the maximum complement of memory available).

Posted on Sep 20, 2008


Not a solution, but the same problem here. Re-seating the board has not solved it. When this error condition exists it seems to be impossible to reach the cold reset or NVRAM initialization options.

HP online support has given up and told me to take the printer to a service centre, which will involve air-freighting it, or taking a long drive and sea crossing.

The DIMM failure message would seem to point to the optional SODIMM socket, not the Flash card with fonts. My 3800 has never had a SODIMM installed but, for some reason, it seems to have decided that it should look for the DIMM. I'm considering trying to buy the appropriate SODIMM and plugging it in to see if that keeps the printer happy.

Posted on Aug 31, 2008

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Try cleaning the contact with a pencil eraser, it could sometimes cause by poor contact

Posted on Jul 25, 2008

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Related Questions:

1 Answer

What does printer code "mem test failure 1/6

Hello carmen_alley,
This means the memory test process failed due to a bad module. DIMM ( Dual In-line Memory Module ) is the memory of your printer. It is really similar to computer RAM (memory).
If the printer is under warranty I would contact the manufacturer for a repair/replacement. If it is not, I would still contact them and get further information on what DIMM you would need to purchase to replace the bad one.
Hope this helps!

Jun 29, 2011 | HP LaserJet P3005dn Printer

1 Answer

Mem test failure replace dimm 1

As the message says, DIMM 1 failed.
It's pretty straight forward fix for a tech.
So the cost should be minimal for the labor and whatever the
replacement DIMM costs.

Jun 28, 2011 | HP LaserJet P3005n Printer

1 Answer

My printer shows memory error on its screen why?

Mem test failure replace Dimm 0 or Mem test failure replace Dimm 1
If either of the are the messages displayed, the problem lies with the mother board (formatter).
DIMM 0 = On Board Memory - cannot be changed. DIMM 1 = Add On Ram - Can be Changed
Make Sure the printer firmware is up to date FIRMWARE
Most Likely the formatter board would require replacing.

Feb 03, 2011 | HP LaserJet 2420dn Printer

2 Answers

Mem test fail replace DIMM1

This error indicates that either the formatter has failed, or if you have additional memory installed it is bad.

Dec 06, 2010 | HP Laser Jet Printer P3005dn

1 Answer

The printer states mem test failure replace dimm 0, what is this and how much does it cost?

Dimm 0 is the memory that is onboard the Format board, you can't just replace it like a memory upgrade where you would add another dimm. You would have to replace the whole format board, part number Q7848-61006. cost all depends on how much you shop around.

Sep 15, 2010 | HP LaserJet P3005dn Printer

1 Answer

Error: Mem test failed; Replace dimm1. What does

hi it means that you have to replace the memory in the printer.

Jul 20, 2010 | HP Color LaserJet 3500 Printer

1 Answer

Mem Test Failure Replace Dimm

The biggest problem with the P3005 is the main board. There has been a warranty extension on the P3005 if it is the main board.

it maybe a memory problem too, but unless you added memory, its usually part of the main board.

Jun 02, 2010 | HP LaserJet P3005n Printer

1 Answer


Problem for HP LaserJet P3005n Printer MEM TEST FAILURE REPLACE DIMM 0

Apr 15, 2010 | HP LaserJet P3005n Printer

1 Answer


Hi Iwill be glad to assist you:
Description There is a problem with the printer memory. The dual inline memory module (DIMM) that caused the error will not be used. Values of X and Y are as follows: X = DIMM type 0 = read-only memory (ROM) 1 = random-access memory (RAM) Y = device location 0 = internal memory (ROM or RAM) 1 to 4 = DIMM slots 1, 2, 3, or 4 ZZ = error number 0 = unsupported memory 1 = unrecognized memory 2 = unsupported memory size 3 = failed RAM test 4 = exceeded maximum RAM size 6= invalid DIMM speed Action
  1. Press Cancel Job to continue.
  2. If the problem persists, turn the printer power off and then turn the printer power on.
  3. It might be necessary to replace the specified DIMM. Turn the printer power off, and then replace the DIMM that caused the error.

Nov 05, 2009 | HP Color LaserJet 3500 Printer

1 Answer

49.4C02 service erreur

Try this

1. Turn the printer off and then on.
2. Try printing a job from a different
program. If the job prints, try printing a
different file from the original program.
If the message appears only with a
certain program or print job, contact
the software vendor for assistance.
3. If the message persists with different
programs and print jobs, disconnect all
of the printer cables that connect to
the network or the computer.
4. Turn the printer off.
5. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM in the
lower slot J1).
6. Remove the printer EIO card.
7. Turn the printer on.
8. If the error does not persist, install
each DIMM and EIO device one at a
time. Turn the printer off and then on
again after installing each device.
9. Replace DIMMs and EIO devices as
10. Reconnect all of the printer cables.
11. If the error persists, replace the
firmware DIMM.
12. Replace the formatter and calibrate
the printer.

Mar 30, 2009 | HP LaserJet 3800dtn Printer

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