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Broken screen I bought the new air book with warranty.Now the screen is cracked and im traveling what should I do.I'm in ohio near cinncinati

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  • Expert
  • 300 Answers

Hello,

You should be able to contact

  • U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • They will be able to direct you to the closest repair center.

    Thanks

    Posted on Jul 25, 2008

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    • Master
    • 446 Answers

    If you are still under warranty immediately contact your local supplier in your area, but be aware that if you damaged the LCD (liquid crystal display) by accident it will not be covered by the warranty.

    then you might need to replace this on your own expense, chances are lcd's are quite expensive sorry to hear that

    Posted on Jul 25, 2008

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    • Master
    • 2,028 Answers

    First off, with most warranties, they will not cover user damage, such as the cracked screen. If they do, they are going to have you send it in for repair. So, most likely you will be without your laptop, until you get home, unless you can get a shipping address where you are. You will need to contact the service site in order to find out.

    Posted on Jul 25, 2008

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    Posted on Jan 02, 2017

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