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Re: Please send me the solution.. I have the same problem
This is a common problem, it has to do with the keypad flex. either the connector on the top part of your phone is unpluged or your flex is damaged. Open the top of the phone where the screen is at (4 torx screws) genlty remove the cover. you will see two connectors, one that goes to the camera, the other is the one you want. genlty pry it off upwards, I would also clean it with some IPA (rubbing alcohol) and a brush, re-connect it pushing down firmly, you will fill it when it connects. if it doesnt work, you can purchase a new flex
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I had the same problem. They told me that it is a hardware issue and therefore they can extend my (expired) warranty for six more months in order to cover the current situation and thus allow a replacement to be sent. Free.
They didn't specifically say they would send an Ocean, but I assume they will. I'll know in 3-5 business days.
In my case I dropped it. I removed the screen case and found the connection was loose. I plugged it back in and it worked. I had to do this twice as it didn't stay the first time. I cleaned it with RADIO SHACK TUNER AND CONTACT CLEANER in a spray can. I had the TORX driver and CASE OPENING TOOL from prior fixes (www.cnn.cn) and I looked at the open/close directions here (http://incipiotech.com/moto/motorola_v3_housing_guide.PDF).
My phone is doing the same thing. My phone hasn't been dropped or exposed to any liquids, but the screens are not working. LG suggested that I send it to them. If they can't fix it, they will just replace it. The only thing I have to pay for is sending it to them. I can make and receive calls but I can't read text messages which is why I mainly got the phone. Just send it to LG Wireless. Call them and they will give you a number that has to be attached to the package and the phone. Within two weeks, they will fix it or replace it. I had to get my LG 8500 replaced, and it was no problem.
Well, If you want my help I would need the phone type, But if you want to try to fix it instantly, call your phone company, on a house-hold line or another cell phone, There phone number could be located on their website, depending on the carryier