Question about Wacom Cintiq 20WSX 20.1 Interactive Pen Display CINTIQ20WSX

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Wacom Cintiq 20WSX + Mac Pro Early 2008 = kernel panics!

I am running a Mac Pro early 2008 and a 30" Apple Cinema Display with a Cintiq 20WSX as my secondary monitor.  Since updating to Mac OSX 10.5.3 (and now 10.5.4), I am getting a kernel panic every other day.
I have Wacom's latest driver for the Cintiq installed. I have removed any past preferences that may have been corrupted and perfoms Repair Disk Permissions everytime the gray curtain of death occurs.  I have performed Hardware Tests on the Mac just to rule out any hardware problems and my results are negative.  I have removed "haxies". I have performed all trouble shooting procedures that I know off and I still get crashes.    I am at a loss as to why my system has become so unstable that it would crash habitually, sometimes every other day, sometimes twice a day! Please help.  Wacom Support has given up on me; they told me to bring my issues to Apple.  However, the last crash I had indicated that it was the Wacom Tablet Driver that was at fault, so if I go to Apple with that reason, I would definitely will be led back to Wacom Support.
8-core 2.8 GHZ Mac Pro Early 2008 ATI Radeon HD 2600XT 6 GB RAM 400 GB HD for OS 500 GB HD for files Wacom Cintiq 20WSX Adobe Flash CS3

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Try repairing permissions from the install disk, it works different/better

Posted on Aug 13, 2009

  • Chris Edwards
    Chris Edwards Dec 30, 2009

    Try repairing permissions from the system install disk, also when doing updates do not use the mac as it can create problems, maybe a backup and clean install ?

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Hit us up at our techie forum
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