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Posted on Jul 25, 2008

One of the laptops we are using on the wireless modem/router is not detecting the modem even though it has been installed as instructions, whilst the second laptop that we installed the adapter onto is picking it up fine. help please.

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  • Contributor 21 Answers
  • Posted on Jul 25, 2008
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Let me make sure I understand the issue. You have a wireless adapter that works on one laptop but not the other? If so, blow out the card slot on the defective one with compressed air. Make sure it's firmly in place while the machine is off. So when it's clean and firmly in place, now turn it on. It should recognize and come right up.

If not, you may have to reinstall the device. I mean the actual slot. remove the wireless card, Right click on my computer and hit properties. Hardware tab, then device manager. Find the PCI slot in the list and delete it. reboot the laptop and it will automatically reinstall the slot. after it says your new device has been installed and is ready to use, put the wireless card in and it should work.

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Wireless connections have a lot in common so here is a link that will give you the general configurations for a wireless Router to PC. Keep in mind that you will need to configure both the computer and the router in two separate steps. That is why it is best to use the setup disk that normally comes with a new piece of equipment and the cables.

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I hope this was useful and please comment if this was helpful to you.
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