Question about Microsoft Computers & Internet
I had this for less than 25 hours and they keyboard doesn't work. I've uninstalled and reinstalled software, replaced batteries (they didn't need to be replaced but did it anyways) press the reset buttons repeatedly. Microsoft online help of no assistance. What the heck is wrong with it? The mouse works o.k. with 1 exception - when I use the Magnifier button, it won't shut it off - have to reboot. What is wrong???
These days the air waves are very crowded. All bandwidths and frequencies are so close together, interference on such a small device is almost guaranteed. The common symptoms would be that some keystrokes respond but not others, and usually intermittenly.
Also if your receiver is a USB 2.0 device and it's plugged into a lower USB port, the dive will be flaky.
Everything Microsoft makes doesn't work initially, see if their website has a software patch.
Posted on Jul 25, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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