Question about Microsoft Computers & Internet
I had this for less than 25 hours and they keyboard doesn't work. I've uninstalled and reinstalled software, replaced batteries (they didn't need to be replaced but did it anyways) press the reset buttons repeatedly. Microsoft online help of no assistance. What the heck is wrong with it? The mouse works o.k. with 1 exception - when I use the Magnifier button, it won't shut it off - have to reboot. What is wrong???
These days the air waves are very crowded. All bandwidths and frequencies are so close together, interference on such a small device is almost guaranteed. The common symptoms would be that some keystrokes respond but not others, and usually intermittenly.
Also if your receiver is a USB 2.0 device and it's plugged into a lower USB port, the dive will be flaky.
Everything Microsoft makes doesn't work initially, see if their website has a software patch.
Posted on Jul 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 24, 2012 | Microsoft Computers & Internet
May 05, 2010 | Microsoft Wireless Laser Desktop 6000...
Mar 04, 2010 | Microsoft Wireless Laser Mouse 6000 v2.0
Jan 17, 2010 | Microsoft Wireless Laser Desktop 6000...
Aug 26, 2009 | Microsoft Wireless Laser Mouse 6000 v2.0
Jun 12, 2009 | Microsoft Wireless Laser Mouse 6000 v2.0
Mar 20, 2009 | Microsoft Wireless Laser Mouse 6000 v2.0
Jan 02, 2009 | Microsoft Wireless Laser Mouse 6000 v2.0
Oct 08, 2008 | Microsoft Wireless Laser Mouse 6000 v2.0
35 people viewed this question
Usually answered in minutes!