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I have a GE model 28213EE2-A Dect 6.0 with base and additional handset-no answering system. The handsets go out of registration all of the time. I have called Thomson/GE and I get a run-around. They say send it back and they'll send a new one out in 4-6 weeks, but the folks on the forums say the replacement phones have the same problem. HELP, PLEASE!!!!!!!!!!!!!!!

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  • Anonymous Sep 15, 2008

    The handsets go out of registration but only when in the base station cradle.  Have relocated the base station to determine if there is an interference problem.  

  • elswoods_99 Sep 26, 2008

    I thought it was interference too, so I tried moving the main base away from ANYTHING electrical and it did NOT help. The phone simply will not work and it is annoying! Does anyone have a solution?

  • gregwhite75 Oct 10, 2008

    This is the most annoying set of phones I have ever owned. I, too, have the problem of the phones not registering properly. I have changed the location of the base station and nothing seems to work. My advice to anyone out there doing product research is to not purchase this phone set. It looks to not be an isolated issue.

  • Anonymous Oct 25, 2008

    Identical problem, Identical Phone. I'll try moving the base station away from my iMAC.

  • Anonymous Oct 31, 2008

    We have the same phone set. It seems if we place it on the charger, it goes haywire. I am considering a hammer for the solution/satisfaction.

  • bombtech1970 Nov 16, 2008

    I have the GE phones also and same problem. This is the most annoying phone set I've ever owned. They are inoperable more than they work. My vote is for the HAMMER solution. Too bad I tossed my receipt and the box. DON'T buy these phones!

  • Anonymous Dec 13, 2008

    I've also had them replaced once and still have the same problem.

  • lonnsimm Dec 22, 2008

    I have the G.E. 6.0 DECT model 28213EE2 also and the phone doesn't work more-so than it does.  This is annoying phone system.  It advertises "NO INTERFERENCE" , but in the manual, it says if the phone does not work properly, move the base station to another location.  We have done this a few times and this phone still has the following problems ( while connected directly to the wall) :  Phone does not ring all the time.  2. Push to get dial tone and get "beep-beep-beep" alarm and no dial-tone. 3.  cannot pick up the extension if someone is calling you from downstairs to "PICK UP!"  4. phone charges then acts as if it needs to be charged.  I don't recommend this phone system!

  • klm9 Mar 26, 2009

    Handsets out of registration - and do nothing but beep - this phone system is like the flu - if you don't have it, stay away, if you do have it - get rid of it.

  • Anonymous Apr 24, 2009

    same as everyone else.



1 Answer

I too have the same problem with this phone. It goes out of registration and the caller ID does not work. It works on all the other phones in our house.

Posted on Oct 05, 2008


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