If you press the power button and the home button at the same time, count to ten while holding them down together, then let the buttons go after a count of ten, then press the power button, it should turn on. this is a reset for the leappad. most times works in most cases.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I'm actually on the phone now with customer service, for the same issue.
The rep asked me to plug in earphones / earbuds and rotate the phone 260 degrees 2 times and turn it on. I did and I have sound, thru the earphones.... but none without them. I'm on hold.... Hopefully they will get this resolved and fixed... We purchased 2 of these leappads and while I love LeapFrog products, we've had a LOT of trouble with them.
Ok, cs came back on the line and they are issuing a replacement one. I have to deface this one, send a pic and they will send a replacement..
This will be the 2nd one they have had to send us, the first due to a cracked screen.
This toy sucks. I've had a really crappy year, but three months ago I had a good month and had a little extra to spare so I decided to buy, for Christmas the Leappads my two daughters had been asking for since last year's Christmas.
All good? NO! After being very excited and seeing the happiness on my two little girls's faces when they saw their gifts I was very happy with the way this year was ending. Until it came time to get a few "apps" and connect to the internet etc. with these things. Nothing works, no updates, no registrations, nothing. To add insult to injury, I've my proof of purchase for these two items has been lost and I now have to sit my two little kids down tomorrow to let them know that their "dream gifts" are useless and may remain that way for the foreseeable future. I've plugged a lot of stuff into my computer and have never had any problems, until this little kid's toy came along and nothing works.
Way to go LeapFrog. I followed your instructions and am now stuck with two absolutely useless toys after spending the bulk of my Christmas day trying to get these stupid things to work!!!
had the same prob with my son. the games are fun the wife and i couldn't help it.
1. take out the batteries then hold the "on" button for 45 sec replace batteries
2. go to your vtech mobigo acct edit your childs name to "family" or something
3. now add the child you wanted to "reset" now switch mobigo from "family" to new child
4. plug mobigo into pc and the progress log should be reset
thats what worked for me hope this helps
Looks like it is a bit of a ploy to get the child's progress. You have to download the Learning Lodge Navigator and connect your son's device to the computer. It will download his progress. When you are done it will show some trophy icons on the login screen. That's the "reward."
Make sure the V.Smile is turned off before inserting the cartridge. If it is still acting funny:
Things you can try to get the V.Smile TV Learning System to work: 1)Press the Reset – Press and hold the ON button for about 10 seconds 2)Make sure the game is inserted far enough into the system, and that it is pointing in the right direction.You may occasionally need to clean the contacts. 3)Also, make sure you are using the supplied power cord/adapter, not batteries.Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor
this will fix the problem. go to wal-mart or radio shack or just any where with a GOOD! battery selection. ask for help> tell them you need lithem battery's for your learning game tell them the size. bingo.