Question about iRiver X20 MP3 Player

1 Answer

Not a good sound

I have an iriver x20 and have had it for about more than a year. anyway, i put my headfone jack into it and turned on the player and all i was hearing was a muffled sound, i can hear some of the instruments, but i cannot hear the lyrics at all. please help me!!

ps, I would take it back and get my money but the warrenty ran out!

thanks

Posted by on

  • Nelle Oct 15, 2008

    My sister has had her Iriver x20 for about a year (thus no longer under warranty). The problem sounds like exactly the same one. The sound that comes through any pair of headphones is like a muffled backing track, with no lead vocals and no bass, and with this faint, eerie, intermittent digitalised flanger over the top. We've tried about 15 pairs of headphones, including brand new sennheisers (sp?), so its not the headphones. We compared the sound produced by the inbuilt speakers on every test song that we had tried with headphones to make sure its not just us going deaf, and the speakers produce an accurate full sound. Thus, we've concluded it must be the black headphone/output jack. We've pulled the player apart and it looks like one of the little metal connectors inside is either missing altogether or bent inwards so it wont touch the headphone's input jack. I thought the two connectors corresponded to left and right so it didn't make sense that one side of the sound wasn't missing...but hey I cant explain that.



    I'm going to try and find a replacement and then solder off the old one and put on the new one. I dont like our chances of finding one that will fit inside the casing, or sit perfectly on the circuit board but thats about the only option.



    Ultimately, given a new similar model is now about $150 AUD its probably right to say that buying a new unit is the only real option.



    It is as if these things are built to last only for the one year warranty to guarantee yearly replacement turnover. Really disappointing.



    If you have any feedback about where I could find a replacement part (even from scraps and seconds) that would be fab!

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  • 49 Answers

Could simply just be the earphones... sometimes it just means ur heaphones are stuffed.
if its not the headphones either the player is stuffed or the audio format is something the X20 can't read
if its the player i'll be frank, you have no hope, there are no specialised stores that can fix it besides iriver international (they'll only take it if its still in warranty). you cant fix it yourself unless you have thorough knowledge of the circuit.
If its the sound format try changing it to mp3 or wma...
hope this helps!

Posted on Jul 31, 2008

  • Brian Le Nov 07, 2008

    hmmm...

    scraps are really hard to find unfortunately...

    i have one with a broken screen which i could sell to you cheaply if you want...

    it'd probably be best if you gave it to someone with a really good knowledge of electronic systems or a good history of repairs because DIY work is not worth the risk!



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