Question about HP LaserJet 2550L Printer

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Printer offline issue

Everytime I print to our networked HP Colour LJ2550n it goes offline afterwards. Does anybody know why this is happening? It has the latest drivers and it has worked normally before. It also prints colour at times!!

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Check your network/network card settings. Is your network card falling asleep when there is no activity?

I had this issue once.

Isn't this a color printer? Isn't it supposed to print in color?

Posted on Aug 14, 2008

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HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

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A couple times a week my HP Deskjet DI660 printer goes 'offline'. When this happens a message appears 'new hardware found'. And my printer will not work until I have disconnected the the...


Hi,

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Cancel all the printing jobs till that moment and redo the process.

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Hi,

HP Printers have common behavior of going into sleep mode if not used for a while. If this happens every-time the printer goes to sleep mode and you find printing issue, try this simple step below

Disconnect the power cable from back of printer
While holding the # and 3 button, connect the power cord to printer.

*Note this is partial reset and doing so you may loose fax logs and other fax related setting you have setup on printer.

Click the link below to know how to resolve the print job stuck in queue issue.
Link

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if your pc can't detect your printer, replace the USB cable and try again.. and try to plug into a different USB port on your pc.. and if all fails, then most probably your printer main board is faulty...

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