Question about SanDisk Sansa Clip MP3 Player

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Problems with Sansa

Hi,

SanDisk, Sansa has recogized the device in windows xp. But the folders in the device are not seen. Can any one help in providing a solution.

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I am connect the sansa player into pc.does not display the removale disk options

Posted on Jul 28, 2008

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How do I remove existing music..?


Hi There,
You follow this step:

  • Connect your Sansa Clip player to your computer.
  • Select Open device to view files using Windows Explorer on initial connection.
  • Double-click on the Sansa player.
  • Double-click MUSIC folder.
  • Delete music that you want to remove from MUSIC FOLDER
I addition: you can read User guide here:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf

Goodluck :)

Apr 19, 2010 | SanDisk Sansa m240 MP3 Player

2 Answers

Problem to transfere recordings from sansa express to computer


the same problem with my sansa mp3 player is is showing me an mtp device but could not find any folder in pc

Nov 23, 2009 | SanDisk Sansa MP3 Player

2 Answers

How do you delete songs of the sandisk mp3 player the model is m230


Windows XP puts the Sansa drive into MTP mode by default. (see: http://en.wikipedia.org/wiki/Media_Transfer_Protocol )

In order for the Sansa device to be seen as a drive letter, it needs to be in MSC mode.

OK, enough background! On your Sansa device, go to Menu | Settings | USB and select MSC. Once you exit the menu and connect the device to your Windows XP machine it should be recognized as a drive letter.

This method worked for my Sansa M240. Hope this helps!

Jose

Jun 05, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

My sansa clip mp3 2gb cannot be seen by windows and sus I cannot


I heard if you just disconnect the usb cable from the device, lock the device, press and hold the round middle button while you connect it back to the usb cable, it should appear.

Apr 14, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I deleted the music folder and nt able to play the songs in mp3


When I had the same accident this is what worked for me. I disconnected my sandisk player from my computer. After waiting until the sandisk software completed it's termination programming, I re-connected it to the computer.

Because I use Microsoft Windows XP, a window pops up asking if I want to open the device in Windows Explorer. Answering "yes" and then selecting the "Folders" from the tabs at the top of the window will display the sandisk along the left column as "Sansa e250". By double clicking on the folder labeled "PPI NAND" a drop down list of subdirectory folders should be displayed. If the folder "MUSIC" is not there, you will need to create a new folder and label it "MUSIC".

Here is how to create a new folder.
With the folder "PPI NAND" highlighted, move the cursor up to the upper right hand corner of the "Windows Explorer" window and select the tab "File". From the drop down menu select " New Folder ". This should cause a folder to appear in the window to the right of the "Sansa e250" window. The new folder should be highlighted and labeled "New Folder". Select the "New Folder" and rename it "MUSIC". When renamed, select the PPI NAND folder and the new folder "Music" should be listed as one of the folder in the subdirectory. If so, you can select it to see if the Music folder contains and music files. If not, you will need to copy or drag your files into the new "MUSIC' folder.

Once I did all of this and disconnected my sandisk player, the player and let the software complete the programming work before shutting it off, it worked fine. My original problem was caused by shutting my sandisk player off after disconnecting it from the computer before the sandisk software completed its work.

Hope this helps.


Mar 12, 2009 | SanDisk Sansa m230 MP3 Player

4 Answers

Hi sansa clip 2gb


You might have vista, which is compatible with nothing. Go to the Sandisk website, and get the up-to-date software for Vista. If you have a Mac or Linux, forget it.

Jul 02, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa M230 not seen in Explorer or Windows Media Player


We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.

Mar 23, 2008 | SanDisk Sansa m230 MP3 Player

2 Answers

My sandisk sansa m240 not working with my windows xp pc


I have XP Media Edition w/SP2 and I see the M240 as a Media Device and NOT a hard disk, AND it has MEDIA and DATA subdirectories only. Media has to go into the MEDIA subdirectory to be seen/read played. Now, on my plain XP system, the M240 it shows up as a disk drive with different layout. There is no MEDIA directory, so putting files into the mass storage device letter will lockup the unit. I haven't tried Media Player 10 solution, but if you have one of these, do NOT put files in it unless you see the MEDIA subdirectory.

Sep 19, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240 not working, just only on and off conndition


You probably put files into the Mass Storage view (on my computer) rather than in the MEDIA subdirectory of the Portable Media Device view (called 'Sansa M240') -- I use Windows XP Media Edition and have no problems, but my plain old XP doesn't see the device correctly. You should load Windows Media Player 10 to have it seen as a portable media device with DATA and MEDIA directories. All MP3 files belong ONLY in the MEDIA directory.

Sep 17, 2007 | SanDisk Sansa m240 MP3 Player

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