Question about Certance (CL1001-R) Ultrium Tape Drive
I have a certance ultruim tape drive and there is a tape stuck in the drive. I have tried using the Backup Exec software to eject the tape but it did not recognize there is a tape in there. I have rebooted the server hoping the tape would eject but no luck. Any ideas on how to manually remove a tape?
I highly recommend that you contact Certance for assistance. Tape drives are expensive and you don't want to risk damaging it.
If you are feeling brave you could see if you can manually eject the tape.
Remove the tape drive from the chassis and look for a manual rewind screw on the bottom or back of the drive. This is provided on some drives to allow you to manually wind the tape back into the cartrige and eject it.
I hope this helps.
Posted on Aug 11, 2009
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Posted on Jan 02, 2017
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