Question about Video Game Consoles & Games
Is it dead?
While this may be an indicator that something is wrong with your XBox 360, there are a couple of things that you may want to consider before seeking additional assistance.
According to information provided by the manufacturer, the light on your XBox 360's power supply should still light up green even when the console has encountered a three red light problem. If the light on the power supply isn't green, you will want to take different actions based on what color is displayed. If this light is red, the AC adaptor may either be defective or has recently overheated. If the light is orange, you may need to double-check all cable connections are secure. If the light on the AC adaptor isn't lit, the AC adaptor may need to be replaced.
Alternatively, you may want to try turning the XBox 360 off, then pressing the power button again roughly 10-15 seconds later. If the unit powers on normally and the three red lights disappear, the system may simply have needed to be reset.
Should the problem still persist, you may need to speak directly with Microsoft for further assistance. You can reach Microsoft's toll-free XBox support hotline at 800-4MY-XBOX (800-469-9269), or you can always request service through the XBox website:
Hope this helps you out.
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Posted on Jul 25, 2008
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Posted on Jan 02, 2017
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