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Adobe 4 giving problems. Reinstallation failed. Error message " Error reading config file C;/Program Files/Adobe/Adobe help Center/Adobe Help Data/AHC-contracts.Xml at line3:junk after doument element " Can you sort this out?

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  • srpccann Jul 25, 2008

    Adobe 4 giving problems. Reinstalled, installation error message " error reading config file C:/Program Files/Adobe/Adobe help Center/Adobe Help Data/AHC-Contracts.xml at line 5:junk after document element" Hope you can help. SRC

  • arch marc
    arch marc Jan 24, 2014

    the thing is its already installed but when i click on the shortcut icon on the desktop thats when this massege appears

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Re download program, probably download was incomplete.

If you are using Vista, when installing it don't double click installing software file, click right mouse button on top of installer file and chose 'Run as Administrator'.

If it does not work se this software Perfect Uninstaller to remove current installation and reinstall.

Posted on Jul 25, 2008

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All you need to do is remove the incomplete program which is not installed correctly, try to remove it in the safe mode and then go in c:\programfiles\adobe and remove the folder,

Then once you reboot the computer back to the normal mode you can install the program back. That should take care of the issue.

Posted on Jul 25, 2008

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Just restart the system and install in the another drive..............

Posted on Jul 25, 2008

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HI,

Navigate to \Program Files\Adobe\Adobe Help Center\AdobeHelpData\.

-Delete the AHC_Prefs.xml file

Posted on Jul 25, 2008

  • Priya darshan Jul 25, 2008

    I strongly suggest you to delete all the .xml files in that directory but do not delete supportedProductList.xml

  • Priya darshan Jul 25, 2008

    My solution will fix your problem for sure.If yous till face the problem then let me know before you rate it.If your problem is solved then please don't forget to accept the solution.

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Reformat then re install,try this option


hope this may help;

Posted on Jul 25, 2008

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Try a different set up file sir.

at what stage you get this error?

Posted on Jul 25, 2008

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