Question about HTC Touch Cell Phone (Unlocked) - Soft Black

3 Answers

Slow start up and touch screen not working

When i turn on my HTC- touch it freezes on windows mobile start up screen n takes about 30 mins to go to the home screen n then the touch screen does not work. does anyone know how to fix this?

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  • Anonymous Sep 07, 2008

    i have a same problem,touch screen was not working on my htc p3400i, i formatted my phone by pressing two keys and a reset button but after restarting the phone it was the same problem .can any one tell me wat to do mail me at

  • tauletime Sep 21, 2008

    i have the same problem

  • Anonymous Sep 26, 2008

    I have the same problem as well.  If i replace the lcd screen will it start up at normal speed again or is it a problem with the main board?

  • phelon Oct 05, 2008

    I have the same problem, touch screen not responsive AT ALL!. I have even tried a hard reset. HELP??

  • Anonymous Oct 28, 2008

    I have the same problem and the HTC service centers are of no help. How many of us are having this problem?

  • Anonymous Nov 09, 2008

    Same problem here. Phone lags on lodup @ windows mobile screen, 10+
    minutes to boot. Touch screen is 100% unresponsive to anything. All
    buttons seem to function properly, but can't get into the start menu or
    any other windows/applications without being about to use the touch

    I've tried the reset on the bottom of the phone and nothing as well.

    Any help appreciated.

  • Anonymous Jan 15, 2009

    My HTC touch is very slow. Slow start up and then touh screen not working. WIll indicate calls but not able to answer by pressing buttons or screen.

  • Anonymous Feb 13, 2009

    I have the same problem... nobody have a solution??

  • tyro_thom Mar 12, 2009

    I have the same problem slow start up and the touch scrren is not working only the buttons on the phone

  • Anonymous Mar 14, 2009

    Same exact problem.

  • jennvan Mar 15, 2009

    I have the same problem; has anyone sent their phone for service?

  • minisyd Apr 09, 2009

    i have the exact same problem i have already had it traded in 4 times!! i dont know what else to do this PHONE SUX!!



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HTC Canada walked me through a hard reboot - green+red key + reset key. This is erase everything on the phone, but it will then work. Then got to htc canada website and download the windows update which solves the freezing screen problem.

good luck - it worked for me.

Posted on Mar 15, 2009

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This Phone has serious issues. If you got your phone from Sprint or any other cellular network, attempt to get it serviced. The problem is most likely software related and cannot be fixed. The company will then send you the next model up that they have in stock. Since sprint no longer carries the phone you will be bumped up to a HTC Diamond or higher.

Posted on Dec 09, 2009

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First u removed ur memory cart, than u try its working fast. then u delete unnesasery files. and instal one antivirus software also.

Posted on Aug 01, 2008

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Sep 01, 2009 | HTC Touch P3450 Smartphone

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It gets stuck on the windows mobile screen

You have to execute a "hard reset". The exact method depends on the exact type of HTC phone you have. You should Google for "HTC Touch <your exact phone type> hard reset" and follow those instructions.

Looking at the picture you have a HTC Touch P3450, in which case you can instructions at:

Make sure you follow the instructions properly. When it still doesn't boot up, you can always perform a firmware upgrade/reset, that's almost guaranteed to work, but is complicated and might break your warranty (depending on wether you bought the device yourself or got it as part of a package deal from your provider).

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Touch screen is freezed

whilst the phone is on take the back cover off and disconect the battery this should reset the phone , replace the battery and start as normal. Also the phone slows down if you have not deleted your text message inbox,sent box, deleted box so keep on top of that and clear your cookies if you been on the internet.

Oct 08, 2008 | HTC Touch Cell Phone (Unlocked) - Soft...

1 Answer


freezedMy HTC was working great!!...sudenly started to freeze and after that just turned off...I try to soft reset it....but it is still hanged how can i hard reset ?it worked at the begining(just for 2 seconds) but later the phone didnt start....and then it didnt continue the starting..sometimes after that just a clear white screen appeared. it freezed again.touch screen not working at all.

Sep 20, 2008 | HTC Touch P3450 Smartphone

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Slow startup & touch screen not working

Had a similar problem today. Try doing like this: while the device is off get the battery, the sim-card and the microSD out. Then return them to their places and turn the device on

Jul 25, 2008 | HTC Touch P3450 Smartphone

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