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Product is aftermarket

The webcam is a dse usb 2.0 (xh7768). DSE is short for an electronics company in australia call dicksmith electronics. It came with no installation disc so think it maybe a microsoft problem but as usual they are no help

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  • mboz1974 Jul 25, 2008

    you did a great job! but it site let it down will buy a new webcam as it will be easier

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  • 19,396 Answers

Here is support page for your camera with driver and firmware download.
If camera is fine install driver, NOT firmware.
Unzip and install driver software with cam USB NOT connected to computer, this is important.
If camera still does not work you can install firmware, if computer crashes in mid of firmware install, this will badly damage your camera.

Posted on Jul 25, 2008

  • Ginko
    Ginko Jul 25, 2008

    Well that was dicksmith electronics download page with your download, I don't understand why you gave bad rating.
    Thanks mate, great feedback.


  • Ginko
    Ginko Jul 25, 2008

    Ok, no probs
    Thought you had problems installing drivers.
    bye


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