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Product is aftermarket

The webcam is a dse usb 2.0 (xh7768). DSE is short for an electronics company in australia call dicksmith electronics. It came with no installation disc so think it maybe a microsoft problem but as usual they are no help

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  • mboz1974 Jul 25, 2008

    you did a great job! but it site let it down will buy a new webcam as it will be easier


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Here is support page for your camera with driver and firmware download.
If camera is fine install driver, NOT firmware.
Unzip and install driver software with cam USB NOT connected to computer, this is important.
If camera still does not work you can install firmware, if computer crashes in mid of firmware install, this will badly damage your camera.

Posted on Jul 25, 2008

  • Ginko
    Ginko Jul 25, 2008

    Well that was dicksmith electronics download page with your download, I don't understand why you gave bad rating.
    Thanks mate, great feedback.

  • Ginko
    Ginko Jul 25, 2008

    Ok, no probs
    Thought you had problems installing drivers.


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Step 1: The "Tools" menu of Windows Live Messenger

1. Recover Windows Live Messenger in our software if you do not have it yet.
2. Start the installation of the software.
3. Once this is done, go to the Tools menu software.

In this menu, two links are important in order to properly configure your camera:"Setting audio and video" and "Parameters of the webcam."This is the first that we will discuss first and foremost, the second used primarily to adjust the parameters of the image in the secondary stage but we are dealing with. Launch therefore setup wizard and click on "Next".

Step 2: The setting of loudspeakers

1. Select your hardware in the menu.
2. Check the box if you use a helmet.
3. Test finally your sound output in order to adjust the volume.

It is possible that you find in the menu several choices. That means you have several elements in your computer capable of transmitting sound, a dedicated card and your motherboard, for example. In this case, make sure to select well the correct input, what you quickly verify the test by loudspeakers.

Step 3: At the turn of the microphone

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2. Start talking to your microphone.
3. Observe the cursor, if it moves, your microphone is working.

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