Question about Office Equipment & Supplies
Reload the drivers and the software from the disk that came with the printer. If you do not have the disk go to the manufacturers website ans download the most recent versions of your driver and software installation package. If you need help doing this email me firstname.lastname@example.org with your number and I will call you and walk you through it if you rate this fixya.
Posted on Jul 25, 2008
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Posted on Jan 02, 2017
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If everything at the printer looks fine (test prints, and no errors on the display) I would de-install and reinstall the software. The DE-install is important, DO NOT just reinstall over the top of the current installation. Also I would reboot after I removed the software and BEFORE I reinstall it. It might be overkill but it won't hurt to be through.
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