Question about Microsoft Xbox 360 Console

2 Answers

Xbox 360 my games are playig then after a while the disc ends up with big marks round it and than will not play help

Posted by on

  • jenkot_deuce
    jenkot_deuce May 11, 2010

    Do you hear strange sounds coming from the xbox while playing?

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

If the marks are a solid ring on the disc all the way around, then it is the laser scratching the disc. If it's just random scratches, I'd say that the disc is sliding on the tray as it's spinning. In either case, as long as you haven't opened the 360, send it to MS for repair.

Posted on Apr 25, 2009

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

That happened to me...but that is when i played it for 24 hours straight...it may be because the disc is getting to hot...or your system...just try not to play them non stop...i used to and it recked my games now i dant and my games are good.

Posted on May 21, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do you remove big marks coz my game wont keep playing it just gets stuck near the start and i really wanna play that game.


Try the disc in another Xbox. If it works there, it's the xbox, if not it's the disc.

If you need to remove scratches from the disc itself, clean the disc with an anti-static cloth (glasses cleaner) and try it. If that doesn't work, apply normal toothpaste, a small amount, to the disc with your finger. Rinse it off with water and dry it with another anti-static cloth.

Mar 05, 2011 | Microsoft Xbox 360 Console

4 Answers

My Xbox 360 keeps scratching my game discs?


Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on.

Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 07, 2010 | Microsoft Xbox 360 Console

1 Answer

When playing games the xbox screen freezes.


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Mar 07, 2010 | Microsoft Xbox 360 Console

2 Answers

Saints row 2 keeps freezing just after the disclaimer bit on loadup y'know where it says loading etc and it freezes on 5% and then i have to shut the xbox off please help its the one game my xbox wont run...


The driver on your xbox could be corrupted or the disc's are too scratched, Try getting the discs buffed out. Sorry to hear.
Hope this helps ^^. Please dont forget to rate, Thanks

Mar 03, 2010 | THQ Saints Row 2 for Xbox 360

3 Answers

Put in disk in 360. Play Playonline viewer, but screen goes black, and says cannot read disk, need to clean or restart. I did this several times and same result.


I had this problem recently. What happened was you closed the game without logging out of Playonline. The long shut down I call it. This corrupts the FFXI data on your HDD. And since FFXI does not appear in the memory you have to format your HDD and redownload. I can guarantee if you put the disc in your xbox with no HDD that it will read or even place it in an xbox with a HDD that has never had FFXI.

Dec 26, 2009 | Square Enix Final Fantasy XI for Xbox 360

2 Answers

How to repair nba 2k9 for xbox 360


When I have problems with scratched DVD's or games, I use the scratch remover cream that goes on your disc, Leave it on for a few minutes to dry, then wipe it off with a very smooth cloth... Its about $7 or $8 I think.... Good Luck, Like I said this usually works fine for fixing scratched discs

Oct 18, 2009 | 2K Games NBA 2K9 for Xbox 360

1 Answer

HAWX open tray


If it says "reading" you just have to wait. H.A.W.X. is a big game.
If it says "open tray" you have to close the tray :)

Unless, Check the CD for scratches and marks, or else try the CD on another Xbox 360 console.

Apr 13, 2009 | Video Game Consoles & Games

3 Answers

Big rings on the disc


A common problem that XBOX owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “ring of death marks”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is usually required to repair any scratches or laser burn on discs. They can be fixed!!!

For further help on XBOX & XBOX 360 disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the “More Info” & “FAQ” Sections for further details on game disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!!

Mar 27, 2009 | Microsoft Xbox 360 Elite Console

2 Answers

360 damaging games, leaving circle marks on disc


Get your Xbox 360 Serviced for repair
link for phone number (and other forms of contacting) is:
http://support.xbox.com/support/en/us/nxe/contactus.aspx

Dec 15, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...