Question about SanDisk Sansa e250 MP3 Player

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Error 000099 When i turn on my MP3 the numbers 000099 appear then the MP3 turns off if you have any solutions please inform the site.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008


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PLEASE NOTE: Re-formatting the MP3 Player will result in a loss of all original files!

I can personally say that the comment posted by 'babayigit-em' works perfectly. The procedure I followed was:

1) START > Run > (In this section enter the command: CMD)
2) In this black MS-DOS box enter the following command: FORMAT F: then press ENTER (Note:' F:' was the name of the drive my MP3 took, this will be different for many people so enter the one in 'My Computer' which your 'removable disc' MP3 takes up)
3) The command will produce a set of information i.e. your MP3 has so many bites and free bites etc., it may ask you to press ENTER again at a later stage it did for me click ENTER where it says and the message 'Format completed' should appear on the screen
4) Remove the MP3 drive from the PC, switch it on (It will say NO MP3 FILE) then re-insert it and hey presto it should work normally again but unfortunately the original files will have been lost.

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