Hi,
F11 is lost communications between the CCU circuit board and the MCU circuit board and the FdL code is a door lock problem. There more than likly is no door lock problem and the lost communications is only a half truth. The biggist problem that whirlpool has with these machines is bad solder joints on the CCU circuit board that prevent communications between the MCU, Door Lock, and other things. The cure is to remove the CCU circuit board (inside, top, back of machine) It's in a plastic case, remove the plastic case with the board in it, it's easier that way. Then touch-up the solder points where the spade connectors and the relays (5 of them) are supposed to be securly soldered to the circuit board. If you're not up on soldering techniques, just take the case and board, along with this response, to a good appliance repair shop and they should be able to help you out. Good luck.
SOURCE: error code F dL, then F11
I had the F dL error code, took the bottom panel off the washer reached my hand up by the door lock and door closed switches where the wires connected and pushed them all tighter into the switch assembly. I believe I felt some movement in the door closed switch (higher switch). I also opened up the CCU panel door and everything appeared to be connected tightly. Washer is back working correctly again. Thanks for the tips.
SOURCE: F DL Error Code
If you were already experiencing the F11 error code and now experiencing the Fdl error, this more than likely is a failure of the Main Control Board. F11 is a serial communications error associated with the Main Control Board, while the Fdl error is either a failed Main Control Board and/or door latch. You can replace the door latch first to see if the error goes away, but I would almost bet you have a control board problem since you were already experiencing an intermittent error code associated to it. Let me know if you have any further questions.
SOURCE: What does the F11 error code mean? And then it says DL.
"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.
Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:
- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.
In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.
NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.
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SOURCE: Can you tell me what
Hi,
F11 means the washer thinks there is something wrong with the motor or motor circuit and FdL means the washer thinks there is something wrong with the door lock. These two together mean neither of those things. The problem is called cold solder joints. The solder joints on the CCU circuit board at the spade connectors and relays (5 of them) were not soldered as well as they should be which results in communication errors and different codes like you have. The CCU circuit board will need to come out (plastic case inside, top, back of the machine) and those joints I spoke about will need to be resoldered. If you can handle it great! if not, just remove the CCU in the plastic case and take it along with this response to a good appliance repair shop and they should be able to help you. Good luck.
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