Question about Philips GOGEAR SA6045 MP3 Player

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Its still Showing "OK to disconnect"

Hello ,

I have GoGear 4 GB (SA6045) and morning charged it and simply disconnect it fom the system . But Player is still showing "OK to disconnect" . I am unable to go to my menu and at the same time its not getting closed. Plz suggest me what needs to be done now.

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Reset the player first

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

The run the repair and update from the Philips Device Manager

Posted on Aug 14, 2008

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Posted on Jan 02, 2017

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2 Answers

Gogear says ok to disconnect, but isn't charging, how do i make it charge?


hi , enter to the website of philips and download the software and new firmware select first you exact model, next quit batteries of your mp3/mp4 player and press the button (bent arrow) all the time until it detects and connect to the computer and run software and choose repair

May 14, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Not charging


Your player is definitely defective - Philips considers mp3 players as not worth repairing, but you would most likely be eligible for an in-warranty replacement if you still have your receipt, and it was purchased within one year. Here is the contact info:
Speak with a Philips representative
1860-180-1111 Monday to Saturday 09.00 - 21.00 "Standard call rates apply" Sunday 09.00 - 18.00 011-6600-1111 www.philips.co.in/support

Mar 21, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

After charging go gear- ok to disconnect screen is locked up


Make sure the hold switch is not engaged
Reset the player
Run a Repair in the Philips Device Manager

Jan 16, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Difficulty charging my go gear


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Then recharge for 3-4 hours only - charging longer may lead to problems

Aug 23, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I have a philips gogear 4 gb mp3 player and i cant get it to take a charge. what am i doing wrong and how do i charge my mp3 player


Hold in the volume + button and connect it to the computer; continue to hold in the volume+ button until it says Found Hardware Wizard - it will repair the device if your problem is software-related.

Mar 24, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips mp3 player sa6045


This player shows the "Do not disconnect" message when it is doing something critical such as transferring tracks or updating firmware, which could corrupt the player if disconnected part way through.

The player shows the "OK to disconnect" when it is idle. As the message says, it's ok to disconnect, as the player will not corrupt if disconnected when it is idle.

These messages mean that the player does not need the "Safe to remove" procedure.

It is ok to disconnect part way through charging. Also the player will condition the battery once it is fully charged, so it's ok to leave it charging.

Occassionally batteries can "memorise" when constantly disconnect and reconnected without fully charging and discharging. To help prevent this, fully discharge the player (leave on until dead) and fully charge and condition (leave charging for about 12 hours) every couple of weeks or so.

Feb 11, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Charging


Double-check the software version of the new one and compare with the version on Philips website at www.usasupport.philips.com

Jan 03, 2008 | Philips GOGEAR SA6045 MP3 Player

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