XP Pro wont recognise my canon mv500i dv camera

CAN ANYONE TELL ME WHERE I CAN DL THE DRIVERS PLEASE. i was just given the camcorder and i am running XP sp3 and have no idea on how to transfur movies from cam to comp. any help would be graeat thanks

This may do the trick, it worked for me: this is
from another newsgroup:

"I just had this problem and I found a way to fix it for
my Sony TRV-103. It found an av/c subunit and couldn't
install any further. To fix it you must rename two files
in c:\windows\inf. It's a hidden directory and you must
enable viewing of hidden directories in the "View" menu.
You need to rename msdv.inf.1 to msdv.inf and msdv.pnf.1
to msdv.pnf. Basically, you just delet the ".1". For some
reason Miscrosoft renamed these files so that XP can't
find the drivers. Once I did this it worked perfectly fine
and installed my camcorder."

Hope this helps!

Quincy

You are spot on my friend. There is a USB port for
transfer of still images off the memory card in the
camera, I think this was messing things up, even tho the
USB wasn't connected and had never been connected at that
time. I couldn't get the little monster to loose this
driver so eventually went for a clean XP Pro install and
the os spotted the camera first time. Thank god for having
2 hard drives so I could easily back-up importent data
before the install.

But thanks for your help and I'm glad to say my computer
and me are once again firm friends.

Simon Robertson

Thanks for the advice, I actually got so fed up I did a
completly clean install of XP Pro and you'll never guess
what it found it first time and all is working splendedly..

cheers tho

scr

click on removeable e drive. xp. already has a veiwer in
it. then you move the file to a place where you want.
this might not work. just trying to help.

Is it possible that the camera driver is loading properly
and you are seeing another AVC subunit on the camera
(possibly for still image support) that doesn't have a
driver loaded?

On their website there is a vague reference to storage
driver support on MacOS, which makes me think that this
device might have an extra AVC Subunit which would require
3rd party drivers. Lack of these drivers should not
prevent normal DV Tape Mode operation of this device in
WinXP or earlier releases of Windows (Win98SE and above).

**The storage driver is also compatible with Mac OS
10.0/10.1

MV500i
http://www.canon.com.au/produc ts/cameras/cameras_video/mv50
0i_specs.html
http://www.canon.com.au/produc ts/cameras/cameras_video/mv50
0i.html

To verify if your camera is enumerated in VCR or Tape mode:

Right click "My Computer"
Click "Manage"
Click "Device Manager" in the left window pane
*Look for "Imaging Devices" in the right window pane. This
is where the DV camera will be listed (in either VCR or
Camera mode) if it is enumerated properly.

If any other Subunits show up besides the one above, then
they are likely associated with some addition feature of
the device (Still image, storage, Tuner etc) which will
require drivers from the HW vendor. Standard DV camera
functionality should not be affected by lack of drivers
for these addition subunits.

Justin Robbins [MSFT]

- This posting is provided "AS IS" with no warranties, and
confers no rights.