Question about Roxio Easy Media Creator 7
Hi, this is cyungen again and I did contact Nero Support and they told me that they have nothing to do with this program, that it is a Roxio program and am very frustrated with this run-around. This was a gift to me from my aunts and now I can't use it. Please can you help me!? My key# doesn't work and I need a new one. Where the heck can I get a new key #. I don't think that I should have to go out a buy a new program when I have one. My computer has crashed in the past and we had a power outage last year so maybe this was the problem. I want to make my nephew a dvd of his graduation. It is maddening that I can't do this but I have the Roxio cd. There is something wrong that you can have the purchased cds but they don't WORK!
I look forward to coming home from work tomorrow to a resolution!
Thank you Bubbab.
Make sure you uninstall the version you have in the computer now and remove the program folders as well.
Reinstall it again and add the key back into the program as well.
It's been a problem with them. I have had about three people report the same thing to me. I wonder if there doing it just to get people to upgrade to the next version.
Posted on Jul 25, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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