Question about Disney Mix Max Digital Media Player

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Blank screen and weird noise

We have a Pirates of the Caribbean Mix Max. Last night it was working and tonight it has a blank screen and makes a strange/low level/high pitched noise. We played around with the hold and +/- buttons and got the noise to go away but, still, a blank screen. We have ruled out the docking station and the need to recharge because we have placed it on our 2 other children's docking stations that work w/ their mix/max's and this one still doesn't work. Any ideas?

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You can try the instructions located at the link below to try flashing the internal firmware of the player and see if that corrects the issue. If that doesn't work I'd suggest contacting Digital Blue for warranty replacement.

http://digiblue.com/customer-service/faqs/disney/mixmax/MixMaxFirmwareUpgrade.doc

Posted on Aug 01, 2008

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