Question about Frigidaire GLTF2940ES Front Load Washer

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Moldy Smell We have the same problem. I'm allergic to mold and wonder if this has been the source of my continuous respiratory problems. The person who successfully reached Frigidaire and got a part replacement for no charge...could you share the phone number and contact information? Or did you get this resolved simply by calling customer service? Thanks in advance for your input.

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  • BranLisa Jul 28, 2008

    thanks so much. we actually bought a new washing machine (without a rubber gasket) and spent all day sunday washing everything we could. amazing the difference in the air quality and the smell of our clothese. my health has improved dramatically in just a day. coughing not as much and hopefully this will be the change needed! thanks very much for your input!

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I called the customer service number and originally spoke with one of the service support staff.

Everyone in our family was coughing until we got this fixed. I threatened to go to the health department, and that's when I got tranferred to a supervisor.

They sent out a new rubber ring for free and had someone locally replace it.

It's now been a couple of months. The new unit still collects mold, but it's not a severe as the old one was. We're going to buy a new machine for Christmas this year. It's not worth the health problems.

Frigidaire is not being responsible in their handling of this manufacturer defect. The machines should be recalled and replaced free of charge.

Posted on Jul 25, 2008

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