Question about Frigidaire GLTF2940ES Front Load Washer
I called the customer service number and originally spoke with one of the service support staff.
Everyone in our family was coughing until we got this fixed. I threatened to go to the health department, and that's when I got tranferred to a supervisor.
They sent out a new rubber ring for free and had someone locally replace it.
It's now been a couple of months. The new unit still collects mold, but it's not a severe as the old one was. We're going to buy a new machine for Christmas this year. It's not worth the health problems.
Frigidaire is not being responsible in their handling of this manufacturer defect. The machines should be recalled and replaced free of charge.
Posted on Jul 25, 2008
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