Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Water not being dispensed thru the door

I do have water to the ice maker and ice production is unchanged. Water has ceased at the door dispenser. I have removed the filter and replaced with the "plug" to no avail. (tried the 2 minutes of pressing the dispense lever, too).
Is there a electronic relay that could have failed?

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  • howlthis Jul 25, 2008

    Thanks, I will try that route first. I can hear a slight 'click' when the dispense lever is actuated and that is the electromagnet trying to engage.

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  • 218 Answers

There is a solenoid-actuated water intake valve in the back of the refrigerator. Actually there are two - one for the icemaker and one for the water dispenser - which are usually combined into one assembly. Sometimes the electromagnetic coil burns out in one of them. The other possibility, which is less likely, is a bad mocroswitch at the dispenser where you press the lever.

Posted on Jul 25, 2008

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Posted on Jan 02, 2017

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The water dispenser and ice cube maker stopped working


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

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1 Answer

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I had the same problem. There is air in the line therefore you need to dispense about 3 gallons of water from the dispenser and that should slove the problem. Also, take a clean soft cloth or paper iowel and wipe the ice make sensor (if you have one) and the reciever. There is one on each side of slightly below the ice maker. Should be a flashing or steady red light ....follow the flashing red light to the other side.

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Check this first,
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
ice and water dispensers. To turn off the ice maker, see “Ice
Maker & Storage Bin.”
 Press and hold LOCKOUT for 3 seconds to lock the
dispenser.
 Press and hold LOCKOUT a second time to unlock the dispenser.
Let me know if this helped, Sea Breeze

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most likely you have a frozen water line to the dispenser. it could be inside the back of the refr section that is just too cold or inside the freezer door.
either one can be tested by allowing each to warm up for 15 to 20 minutes and see if you get water thru door.
do you hear a buzz from the water valve coil when you push the dispenser lever? if so then the water line is probably frozen somewhere.

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