Question about HP Officejet Pro L7680 All-In-One Printer
I put new printheads in and all it says is this, the following printheads has a problem. black/yellow [K/Y] magenta/cyan [M/C]. Cleaned metal contacts still says same thing. It will not let me do anything.
Resetting the All-in-One
Posted on Aug 19, 2008
I read all the blogs and forums regarding this issue. There are lots of comments. My Officejet Pro L7555 from Costco had run flawlessly for 4,000+ copies. I replaced various inkjet cartridges along the way but never had any trouble with the printheads. Then one day I got the "The following printheads has a problem...black/yellow. Took out the printhead and cleaned the contacts(several times) as recommended and then started to get the same message for both printheads...black/yellow & cyan/magenta. Tried all the power reset suggestions and was about to order new printheads when I tried a new twist on a combination I had seen in some previous blogs/forums. THE SOLUTION THAT WORKED FOR ME: With power ON, unplugged the power cord for about 15 mins, then plugged it back in while holding the"#" & "6" keys on the front panel of the printer. Came on and went through a long cycle(5 mins) that included printing a couple of pages I had never seen before. Think they were alignment pages. Everything seemed to work fine now. Not sure what the "#" & "6" sequence did but also had seen a reference to using "#" & "7" instead. I think it is a partial reset but whatever, it solved my problem and saved me $120+ I would have spent buying new print heads. Hope this will help someone else.
Posted on May 27, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 26, 2010 | HP Office Equipment & Supplies
Oct 30, 2009 | HP Officejet Pro L7590 All-in-One InkJet...
Jun 17, 2009 | HP Officejet Pro K850 InkJet Printer
May 24, 2009 | HP Officejet Pro L7680 All-In-One Printer
Feb 03, 2009 | HP Officejet Pro L7590 All-in-One InkJet...
Oct 31, 2008 | HP Officejet Pro L7580 All-In-One InkJet...
Sep 10, 2008 | Office Equipment & Supplies
Jan 12, 2008 | Canon MultiPASS MP730 All-In-One InkJet...
Jan 10, 2008 | Lexmark C752 Printer
2,501 people viewed this question
Usually answered in minutes!