Hello. I have installed a new cartridge, but it is not getting rid of the uneven print. (The cartridges have been properly aligned.) Some lines are fine, others are incomplete or missing. I hope you can recommend a solution. Many thanks.

How to Align a Printer Cartridge for a Dell Photo AIO 926Printers capable of producing high quality graphics and photos, like the Dell Photo All-In-One 926 printer, must have their cartridges properly aligned for best results. Typically you only need to align your printer's ink cartridges immediately after replacement. However, if documents show signs of uneven lines the cartridges being out of alignment. After aligning the cartridges print a test page to check print Instructions 1 Load printer paper into the Dell Photo 926 printer 2 Click on the start menu icon, on your computer, with your left mouse button. Left click on "Control Panel." Left click on "Hardware" and then left click on "Printers and Devices." 3 Locate and double left click on the icon for the Dell Photo 926 printer. The printer control window will open. Double left click on the "Adjust Print Options" button. 4 Click on the "Services" tab in the printer's window menu bar. Double left click on the "Align Print Cartridges" button." Left click on "align." Wait for the "Parameter" page to print. 5 Compare the figures on printed parameter page to current settings in the "Align Print Cartridges" window that has popped up on the computer. If the figures on the printed page correspond to the figures displayed in the window the cartridges are in alignment. If the figures on the page do not correspond with the figures in the window you need to set new parameters. Enter the new figures from the printed parameter page into the fields on the align print cartridges window on the computer, as directed by the prompts. 6 Click "Done" or "Okay." Exit out of all menus. Print any document and check the text and or graphics for quality.

Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.

1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
2. Wait for the print cartridge alignment process to fully complete.
3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.

If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.

1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit
2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door
4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage
   • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
   • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
   Figure 4: Proper position of the print cartridges 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
5. Pull the print cartridge toward you and out of its slot.

Step three: Install the new print cartridge

1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
   • If you are installing the tri-color print cartridge, slide it into the left slot.
   • If you are installing a black or photo print cartridge, slide it into the right slot.
   Figure 6: Print cartridge locations 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
3. Close the print cartridge access door. Figure 7: Closing the print cartridge door
4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.

• The automatic alignment process is not complete.
• The ink cartridges are not properly installed.
• One of the ink cartridges is defective.
• One of the ink cartridges is low or out of ink. Black and all three colors must be available.
• Protective tape on a new ink cartridge has not been removed.
• Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
• Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
• The product needs to be serviced.

Update the printer drivers by downloading them and installing here:http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=90903&infoType=DownloadsDo an auto clean after that. Also look for "cartridge alignment" if available.If that doesn't work, check that the cartridge is installed properly.Otherwise, return to the manufacturer.Please leave a good rating!

Hello and welcome to FixYa!

Error E5 means that the ink cartridge is not installed or the ink cartridges is not installed properly or may be non-supported ink cartridge is installed.
It may also mean that if you have both cartridges in printer one or both are failed. To solve this problem check print cartridges and replace first color, if not help replace black ink. Install the appropriate fine cartridge and also If the lines are misaligned or resulting output is not satisfactory, carry out the fine cartridge alignment and make it aligned.

I hope this solution helps you
Don't hesitate to let me know if you want any further assistance.
Thank you for using FixYa!

Hi there,
Error E5.
Cause : The FINE Cartridge may not be installed properly or the Cartridge may not be the compatible with the machine.
Action : Install the appropriate FINE Cartridge. If the lines are misaligned or the resulting output is not satisfactory, carry out the FINE cartridge Alignment.

Replacing A FINE Cartridge.
When replacing a FINE Cartridge, check the model number very carefully.

The machine will not print properly if the wrong FINE Cartridge is used, or installed incorrectly.

Black : PG-40 Black
Color : CL-41 Color

The FINE Cartridge PG-50 Black (High-Yield) and CL-51 Color (High Yield) are also compatible with this machine.

Replacing A FINE Cartridge
When a FINE Cartridge runs out of ink, replace it using the following steps.
1) Ensure that the machine is turned ON, and then open the Scanning Unit. The FINE Cartridge Holder moves to the left.
Pull the Scanning Unit Support down into place.

2) Remove the empty FINE Cartridge.
a) Push the FINE Cartridge carefully to avoid staining your clothes or the surrounding work area.
b) Remove the FINE Cartridge.
Important : * Handle FINE Cartridges carefullu to avoid staining your clothes or the surrounding work area.
*Discard empty FINE Cartridges according to local laws and disposal regulations.
Caution : Do not touch the transparent film, film cable, ink absorber (sponge part) or any metal parts.

3) Prepare a replacement FINE Cartridge.
Unpack a new FINE Cartridge and remove the Protective Tape.
Important : * Do not reattach the Protective Tape once you have removed it,
* Handle the removed Protective Tape carefully to avoid getting your hands dirty or staining the surrounding work area once you have removed it.
* Once the Protective Tape is removed, do not touch the gold terminals of the FINE Cartridge or its nozzles. The machine may not print out properly if you touch the terminals.

4) Insert the new FINE Cartridge.
Black FINE Cartridge should be installed into the left holder and Color FINE Cartridge should go into the right holder.
a) Insert a new FINE Cartridge on a slight tilt.
b) Push the FINE Cartridge up until it clicks into place.

5) Close the Scanning Unit.
Lift the Scanning Unit slightly and put the Scanning Unit Support back to its original position,
Then close the Scanning Unit.
The FINE Cartridge Holder moves to the right.
Note : IF the straight line is misaligned or the FINE Cartridge position is misaligned, align the FINE Cartridge position.
Important :
* To maintain optimal print quality, we recommend that you use Canon brand FINE Cartridge. Replenishing ink only is also not recommended.
* Replace the FINE Cartridge runs out of ink, replace the FINE Cartridge with a new one immediately. If you replace it with the FINE Cartridge that has previously been removed, the machine may not print properly due to clogged FINE Cartridge nozzles. Furthermore, the Low Ink Warning dialog box which advices when to exchange the FINE Cartridge will be inaccurate.
* To maintain optimal print quality, use up all the ink in the FINE Cartridge within six months of its first use. (We recommend that you note the date that the FINE Cartridge was installed in the machine.)
* Color ink consumption may occur even when black-and- white or gray-scale printing specified.
Color ink is consumed during Cartridge cleaning, which is necessary to maintain the machine's capabilities.

Aligning The FINE Cartridge
If ruled lines are misaligned or a printout is unsatisfactory, FINE Cartridge Alignment is required,

* Aligning the FINE Cartridge
1) Press [Maintainance] repeatedly until <P> appears.

2) Press [Black] or [Color].
The machine prints the head alignment sheet.

3) Beginning from Column A on the printout, enter checkmarks in the patterns that have the most solid image.

4) Load the checked sheet on the Platen Glass.
When loading the checked sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the Platen Glass.

5) Press [Maintainance] repeatedly until <U> appears.

6) Press [Black] or [Color].
The machine scans the pattern and aligns the FINE Cartridge automatically.
Note : If you select <L> in step 1, the machine prints the current FINE Cartridge Alignment setting.

Hope this helps.
Please rate my response
Thanks.
Have a good day.

Hello,

Ink Cartridge Maintenance Replacing an Ink Cartridge

1. Turn on your printer.
   
   
2. Lift the printer unit, and position the scanner support between the tabs to hold it open.
   
   

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

1. Press down on the ink cartridge lever to raise the ink cartridge lid.
   
   

1. Remove the old ink cartridge.
   
   

1. Dispose of the old cartridge properly.
   
   
2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.
   
   

1. Insert the new ink cartridge.
   
   

1. Snap the lid closed.
   
   

1. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed.
   
   

Aligning an Ink Cartridge You may need to align the ink cartridge when characters are not properly formed or are not aligned at the left margin, or when vertical or straight lines appear wavy.
To align the ink cartridge:

1. Load plain paper. For more information, see Loading Paper.
   
   
2. In Windows XP, click Start® Control Panel® Printers and Other Hardware® Printers and Faxes.
   
   

In Windows 2000, click Start® Settings® Printers.

1. Right-click the Dell AIO 810 icon.
   
   
2. Click Printing Preferences.
   
   

The Printing Preferences dialog box opens.

1. Click the Maintenance tab.
   
   
2. Click Align Print Cartridge.
   
   
3. Click Print.
   
   

A blue and black alignment page prints.

1. After the alignment page has finished printing, place the page face-down on the scanner glass. Make sure the upper left corner of the front of the page aligns with the arrow on the printer.
   
   

1. Press the Scan button .
   
   

The page is scanned. When the scan is complete, the cartridge is aligned. You may discard the alignment page when the alignment is complete.

Please download the manual from the link below and go to chapter Ink Cartridge Maintenance:

http://support.dell.com/support/edocs/systems/PRN810/en/ug/ug_en.zip

Hope it helped.

Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Align your cartridges to solve print quality problems such as: • Characters are not properly formed or are not aligned at the left margin. • Vertical, straight lines are wavy. 1 Load paper in the paper support. 2 On the control panel, press Copy. 3 Press Options until Maintenance appears. 4 Press the right arrow until Align Cartridges appears, and then press Select. An alignment page prints. Once this page prints, your automatic alignment is complete.
Please rate this solution.thanks and good luck.

you will have to replace your colour cartridge as some of the colours r missing which r required to complete the allignment procedure.or u can just get your colour cartridge refilled from any local refilling store.so it will get proper colour to complete the alligning

two option:-

1. cartridge is not proper. or
2. not proper installed.