The HELLO continues to show even after I uncooked the hard drive, plugged it in and shut it down to reattach the cable. No error message showed. It continues to show hello. I even replaced the dvd drive with one out of a computer. It would come on and I could open it but the hello continued. Your help in this subject would be greatly appreciated.
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Re: rca drc8030n hello
9 out of 10 the Hello problem lies in the DVD-RW board (I replace this board to correct the problem) and that 1 out of 10 time the problem lies in the main board that the IDEs connect to. I have replaced this board as well to correct such problem. I understand that these spare parts are impossible to come by. If you can make sure that the DVD-RW is fine by hooking it up to your PC and reading from it, then I can send you an RCA DRC8030N with the Hello issue that originates in the DVD-RW (so you can swap out the main board that connects the IDEs) and still have extra parts for later possible problems. If interested, you can contact me via triple w.suncitybargains.ecrater.com Thanks.
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Do you now have both hard drives plugged in? You must have the Master hard drive in the IDE1 slot and the second hard drive jumpered to cable select and put on the IDE2 slot. As you are looking at the cable from the open side of the computer, the IDE cable connected to the hard drive should have the red stripe towards you. The end of the ribbon cable should be plugged into the primary hard drive, with the second hard drive plugged into the second plug on the ribbon cable. On the hard drive there should be a diagram for how to jumper each hard drive for primary or cable select.
NOTE: You cannot put a hard drive into the computer and expect it to boot, even if it has an operating system on it. The OS must be installed onto the hard drive after being installed into the system.
This is due to one of the IDE devices inside (Hard Drive or DVD drive) not sending the requires "I am Ready" signal to the main board while the DVR does a power on self test. With the hundreds of units I have come across, 99% of the time it is due to a faulty DVD drive. These "Loader" brand DVD drives were on the cheap and when they give out, the unit does not go past the Hello. You can verify this by replacing the the DVD drive with any other DVD burner or DVD drive or even a CD drive that comes from a computer (IDE connector). The only fix for this is to replace the drive or simply connect an old CD drive inside and not use the DVD properties of the DVR, only the hard disk recording/playback.
the DVD Drive is bad. Replace it with the same (which I haven't been able to find anywhere on the internet) or one off the shelf (a little jerry-rigging is involved) and it will work. Everything else should be fine. This exact same thing happened to me.
Connect the unit as you normally would using the composite cables. Once you turn the unit on and the RCA logo flashes and then the video *poof*, dissappears, press the Video Out button on the remote control so that the PS OFF (progressive output for S-Video) is shown on the LCD, this should get the video back to normal.
Hi. The most common culprit for this HELLO message issue is a faulty DVD-RW drive. To make sure that this is the case, you will need to replace the DVD-RW drive with another DVD, DVD-RW, or another spare hard drive in it's place to make sure the unit powers on and gets past the Hello message. Just make sure the replacement is configured correctly via the master/slave jumper on the back. If this does nothing to help, then the fault could reside in the motherboard or hard drive. You can look at this post where I helped out a user with spare parts http://www.fixya.com/support/t1195654-drc8030n_motherboard
This is due to the DVD-RW drive that is in the unit. This is the first to fail and RCA seems to have gone with the lowest bidder on this model. The DVD-RW drive will need to be replaced. If you used the DVR to watch and burn DVDs then you will need to replace it with any computer DVD-RW but you may need to re-drill some holes to have the replacement drive fit exactly aligned with the DVD door. If you only want to use this DVR for the internal hard drive recording and TV viewing, then any CD or DVD computer drive will do, just simply connect the replacement drive and leave it in the case (you wont have access to the DVD or CD drive under this option). If you do replace the drive, make sure you match up the jumper on the back so that it will be in the same position as in the original DVD drive ( the Master setting). I hope I did not scare you with all this information, but unfortunately, the dreaded HELLO issue with the DRC8030N has no easy fix.
Constant hello is most likely the DVD drive. if you have a spare, then I would recommend replacing it (it is a computer drive so any will work). If you do not have a spare, then you can go to Ebay or Ecrater and purchase a used DVD drive and pop it in. It is failry easy to do.