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Sansa MP3 player

Ok Ekse, I took your advise and downloaded updated drivers from MS. And I thank you very much. But now I can't get the PC to recognize the PLAYER so I can transfer files to and from. Your assistance is very much appreciated.

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  • 2 more comments 
  • fisher5 Jul 25, 2008

    Yes ! and it has both the ! and the ? Would you direct me in what to do now please.

    Thank you

  • fisher5 Jul 25, 2008

    Hey. It's me again. But this time I have good news to report. The problim is FIXED. And thank you very, very much for your paitence and help. God bless You!

  • fisher5 Jul 26, 2008

    Ok. I'm sorry, but I have one more problem for you Ekse. Now is there a way to delete the music files currently on the MP3 player.

    Thanks again !

  • fisher5 Jul 29, 2008

    Eske was very helpful and paitent with my problim. And I will recomend this site to my friends.

    Thanks again !

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1 Answer

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  • Master
  • 13,433 Answers

Does your computer detect the player at all?

plug it in, and right click my computer, select manage, on the management window on the left side select device manager.

now on the right side of the window, or in device manager.
Do you see your player anywhere in there or anything with a yellow ! or ? mark.

Posted on Jul 25, 2008

  • 2 more comments 
  • Ekse Jul 25, 2008

    basicly devices with problems and or missing software come out like this



    Here you can see my device manager,






    Seems I have problems with my webcam and my digital tv card, drivers missing on both.



    so how does it look over there, do you see your player in the device manager?

  • Ekse Jul 25, 2008

    right click and select properties, can you post me the device status info.



    should look similiar to this it maybe somthing totaly difrent so do post yours.


  • Ekse Jul 25, 2008

    Alright, good to hear, if you wish you may go to the premium problem you purchased and click accept on my solution, make sure you select the right one, most of the time when I tell people to go accept the solution they somehow manage to accept someone elses solution.



    If you want to accept my solution go to

    http://www.fixya.com/support/t829478-san...



    Make sure you click accept on the solution by me, Ekse.



  • Ekse Jul 26, 2008

    here are how to videos for your product,

    http://www.sandisk.com/Retail/Default.as...



    I think its better for you to watch and listen instead of just reading what I would type.



    I hope the videos solved that problem.



×

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Posted on Jan 02, 2017

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2 Answers

Have just purchased refurbed player and although ok on receipt ,have charged battery and downloaded music BUT now will not turn on .


http://www.sandisk.com/sandisk-support/driver-download-wizard Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates+
Recovery
Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa

Apr 05, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

Device not playing


The software/firmware of the player is going to need to be updated. You can download the latest drivers from the sandisk website so pc recognizes it, then download the software/firmware update and transfer it to the player

Apr 30, 2010 | SanDisk Sansa c240 MP3 Player

2 Answers

How to put videos in sansa mp3


Hi There !!!

If you want to add videos into MP3 player. I would say you have to have the Sansa Media Converter (SMC) to be installed in the computer.

For your kind information, the file format supported are : ASF, AVI, DAT, DivX(ver 6.0), DVR-MS, MOV, MP4, MPEG 1, QT, WMV, and 3gp/3gpp2

Feb 02, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Need video/ picture converter software for a Sandisk sansa fuze 8g mp3 player and it took me here


Hello,

A support overview for the Sansa Fuze is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/session/L3NpZC9qKm5PMlhRag%3D%3D/sno/0

Download of the Sansa Media Converter is currently only available through the Sansa Updater Installer.
See next link how to download, install and run this updater:
http://kb.sandisk.com/app/answers/detail/a_id/278

Next link goes directly to the updater execute file:
Download for the Sansa Firmware Updater

When this did help, I'd appreciate your vote.
Just add a comment when needing more support.

Jan 01, 2010 | SanDisk Sansa Fuze MP3 Player

3 Answers

I have sansa e280 8g but don't have cd. I don't have the drivers.


Did you try to update your sansa click on link and download install run connect sansa when asked.
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
Download install and follow instructions
Make sure the usb mode is msc You might need to try this on a labtop better 2.0 usbport once updated it should connect to your pc

Apr 10, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Certain songs on my Sansa m240, will not play


Hi,
If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX.
 

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next
id1107_22_next.gif 

3. Click Yes to agree on the license agreement. 
id1107_23_eula.gif 
  
4. Click Next to start installing the program. 
id1107_24_install-begin.gif  

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade
id1107_41_upgrade.gif  

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 
id1107_42_ok2proceed.gif 

3. Click OK to finish update. 
id1107_43_disconnect.gif 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 



METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 
id1107_m24.gif 

NOTE: If there's no new firmware available, you won't see a balloon message.
 

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater
5. Select the Firmware check box. 
id1107_m25_select-fw.gif 
  
6. Click Download Now. Firmware download starts. 
id1107_m26_dl-now.gif 
  
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 
id1107_m28_finish.gif 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Jan 10, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

SANSA


Download the firmware updater for the sansa:
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

4. Follow the instructions to update your firmware.

5. If you need additional assistance try calling Sandisk's tech support:
1-866-SANDISK (726-3475)
7 days a week:
4am. - 10pm. Pacific Standard Time
7am - 1am Eastern Standard Time
support@sandisk.com

I hope that helps
Please rate accordingly
Thank you
Computerrep

Nov 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Driver & recognition problem


I had this same problem, I had the MP3 player all packed up and ready to go back to the store, but I decided to try it again. It didn't work, but when I was pulling the CD out of the drive, I noticed that to the left side of the CD it says for more information or UPDATES!, go to www.sandisk.com. So I did, got to the site, went to downloads, and right there it was Sansa Download Updater. Downloaded the updater, and it gave me step by step installation. Now my MP3 player works, and very well.

Feb 07, 2007 | SanDisk Sansa m240 MP3 Player

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