Question about Sony Handycam DCR-TRV520 Digital Camcorder

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Dcr-trv520 error code C:31:23

Own a dcr-trv520 ntsc and it began to chew up tapes and cis giving me a C:31:23 error code please help.

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  • Anonymous Aug 17, 2008

    same issue on Sony PD 170 a semi pro camera. I took it in for repair some mmonths back and tried it today and error code came up! Camera has had little use from new and is basically useless and costs me an arm and a leg!

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For those that said to reset your camera, thanks.
DCR-trv520 handycam. Left power on, took out battery. Waited a minute.
Put battery back in. Worked liked before.

Thanks.

Posted on Jan 02, 2012

  • Eugeno Brussell Jan 02, 2012

    My error code was C:31:22 and now my tapes play fine.

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6 Suggested Answers

Drawsalot
  • 38 Answers

SOURCE: error code sony dcr trv25 c:31:23

Sony says the unit needs a power reset (error 31). Unplug the camera, remove the battery and wait several minutes before re-attaching the battery and/or AC cable. Then power the camera back up. The 23 code says you need to use a InfoLithium battery-- apparently these are smart batteries that give data back to the camera. These error codes seem to be quite common however, and so a hardware issue may be the case. Some users have said that removing the battery while the camera is powered on will clear the codes. Others advocate "smacking" the camera, I would not however, recommend this. www.sony.com is a good place to look for more information.

Posted on Nov 21, 2007

  • 169 Answers

SOURCE: Sony DCR-TRV140 CODE

the reel sensor is the problem of your camera...in my job as a technician i always encounter that..it is a poor connection of the sensor to the mainboard..try to clean the contact using only a pencil eraser..

Posted on Apr 13, 2008

SOURCE: Video camera displaying Error code C:31:23

solved the problem very easy in 5 seconds... by removing all batteries .. then shake the camera very hard (or alternatively hit the bottom hard with your hand -at your own risk-) .. now the memory can't hold that there is an error and with the hitting things get better: got it from: Re: Re: Re: Self Diagnosis C:31:22 Jim - 16th Jan 2005 9:33 When you whack the camera (I don't advise it) you are probably loosening the debris or condensation enough to get the camera going. The reason for the battery removal is to reset the camera so old error codes are wiped and to get them again the problem must recur. If you take the batteries out and put them back in with positive results the movement involved in doing this probably serves as well as whacking it (sometimes just turning it over a few times will work). I have in fact seen with my very eyes, repair people (independent not at Sony) take a camera in, wait until the customer was out the door, take the main battery off, whack the camera VERY HARD and turn it back on. This has worked so many times I am embarrassed to mention it. They then put the camera on the shelf for a couple of days and call the customer back and charge them for a complete (and expensive) cleaning. The camera was usually fixed before they got to the car. I would offer you some simple advice (from experience and observation) that you may take or not at your own risk. Understand that anything you do in an attempt to fix your own camera may result in complete failure and irrepairable damage to your camera, including anything I mention here. Just be forewarned

Posted on Feb 03, 2007

SOURCE: C:31:23 error with DCR-PC101 Sony camcoder

Had the same error message on my TRV-720, and could not come up with a solution for weeks until I found this website:

http://www.protechcam.com/wwwboard/messages/127.html

Now the fix you will not believe, nor did I at first, but requires you to power off the unit completely and "Smack it" a few times fairly hard.
Now you may do this at your risk, but I swear it fixed mine and all the other people listed at the above web site.
I thought it was a joke - but it works!!

Good Luck!

Posted on Jul 28, 2008

  • 1 Answer

SOURCE: C:31:23 Flashing and viewfinder says "Reinsert the casette"

i know what setmaz says sounds kind of ridiculous; but i got desperate and tried it myself... i can say that as far as i go its a proven method and the camera will start working

Posted on May 14, 2009

  • 85 Answers

SOURCE: My Sony Handycam DCR-HC26 started giving me

the error c:31:23 error pertains to one of the reel (part that turns the tape) is malfunctioning. although you can play back videos, you would definitely have issue w/ recording, rewinding or fast forwarding the tape.what you can do is to turn the camcorder off.remove the battery and ac adapter for at least a minute.insert the battery or reconnect the adapter.you can also try pressing the reset button (located near the top of the speaker, on the panel where lcd screen goes to).make sure cam is on when you do that.if still your getting this problem, service would be needed for your cam.hope this helps :)

Posted on Mar 20, 2010

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