I called Sony, a different company and they will get back to me if they have anything compatable with this Cyberhome 1600 DVD Player (A Laser Pick Up Assembly), which by the way has the worst reviews known to man! I wish I had known this before I laid my money on the line!(smile)!
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First the Dvr 1200 has hard ware failure in it the tray eject unit and the display is failed ........................................it can fix in local service center.............................
Second your New DVR 1600 check the format of the dvd is it compactiable with format of the player and if face the same problem get it replaced as this is new player manual opening could lead no warranty on the player , it better to get it replaced ..
The optical laser pickup is fu.k.d up. You might as well throw away this cheap piece of sh.t and buy you a Sony or Pioneer. There is a reason why name brand costs a little more- they invest in R&D and product quality testing.
If your handy you can open this puppy up and install a new optical lens, but why bother when you can just go out to the store and pick up a decent DVD player at a reasonable price.
What format are you recording in?If the recorder is set for DVD +R, and your playback machine won't read the disc, you may need to record on a DVD-R, or a DVD +-R. Or vice-versa. Some DVDRW discs will record on one machine and won't play on another. The media are incompatible.
Another problem - if you are copying a copy-protected disc, it might not play back either.
Are you sure you are finalizing the disc? This process takes 4-5 minutes and requires two or three responses sometime.
The disc won't spin until the unit recognizes that there is actually a disc there. Try cleaning the lens using a cotton swab and alcohol. If that fails, try playing a CD. If the CD plays, the optics are starting to fail as reading a DVD requires higher laser power.