Question about HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail

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All-in-one stopped working

I have an all in one that is about 8 months or so old. We leave it on with the computer. When I came back home one day last week, the printer had power on it but the screen just shows light but it does not show words or the time or anything it normally does. Also, we cannot get it to print anything at all.

We have troubleshooted it and have come up with nothing. I have followed the steps in the manual but nothing has worked yet.

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Hi,

below is the document that i want you to follow exactly in order to resolve the issue.

CLICK HERE ==>> DOCUMENT

If the issue still not resolve, try to check the warranty status by calling HP at 1-800-474-6836. The product can still be service if it still in warranty.

thank you so much.

adonscott

Posted on Jul 26, 2008

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