Question about Whirlpool LHW0050PQ Front Load Washer

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Water not draining.

My washer goes through all cycles and it spins but the water doesnt drain out. I cant find any clogs and I'm not quite sure how to check the pump but i think its working. Any suggestions please

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  • bwyellowjack Jul 24, 2008

    Thanks a lot. I am going to get right on this. I appreciate it. These machines are junk. I'll never but another whirlpool as long as I live

  • kimberlieran Jul 29, 2008

    my washer goes through all the cycles. then will cut off because the water will not drain.these washers are brand new and now im stuck with them and i am told i can send them to service

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If this is a Whirlpool front loader, the only thing between the standpipe and the wash tub is the drain pump and drain lines. If you have not found any clogs in any of the drain lines, and if you can rule out a plumbing issue with your household drain system, you probably have a bad drain pump. The pump may be running, but if the impeller is damaged, or the motor gears are stripped, the pump will not drain the water from the wash tub. I would recommend replacing your drain pump. There are several good websites available for ordering replacement parts. I recommend searspartdirect.com, because they also provide excellent exploded view illustrations of the appliances, making it easier to locate and identify the correct part numbers. You don't have to use their service, but you CAN identify the part number, and shop around if you like. They do offer competitive pricing with most things though. Repairclinic.com also provides excellent service and you may find the same part there at a cheaper price. You can use the following link for step-by-step instructions on how to replace the pump:

http://www.fixya.com/support/r401845-replacing_drain_pump_whirlpool_duet

Keep in mind, the symptoms describe a pump that is NOT running. This is not neccessarily true (as possibly with your situation). In addition, your pump may not have an access cover to remove (depending on model number). Some Whirlpool models have drain pumps that you have to remove the drain line in order to check the impeller and clean. I hope this helps you. Let me know if you require further assistance.

Posted on Jul 24, 2008

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