Question about Dell 922 All-In-One InkJet Printer

2 Answers

Dell All in One 922 Won't scan

Hello,
I cannot locate the All in One Center under Programs/Dell Printers. All that is there is the Order Ink, the Solution Center and the Users Guide. I can print but cannot scan.

I downloaded a new driver and have rebooted,etc. I have Windows XP.

Thanks.

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  • 9 more comments 
  • Anonymous Aug 25, 2008

    I also cannot find the All-In-One-Center for the Dell 922 "All-In-One InkJet Printer". I have checked in program files and on the installation disk that came with the computer. Instructions for scanning refer to the All-In-One-Center, but it is not on the disk. If the program is not on the installation disk, how do I get it?




  • Anonymous Aug 29, 2008

    Yes, I have this problem, the "All In One" Center just is not on the disk. I have downloaded the drivers. Photoshop is also on the disk but that is not helpful. There is no "All In One Center". It isn't useful to just recommend installing from the disk when it isn't there. Does anyone know somewhere on the web to download this software so I can scan with the printer/scanner I bought.

  • big_tex_uk Sep 03, 2008

    Just changed my pc and hooked my a920 up. It prints fine but i cannot find the all in one center on my start list. I have all the original dell cd's but it does not seem to be on there.

    Can you download the All in One Center anywhere?


  • Anonymous Sep 06, 2008

    Dell All in one 922, can print, but can't scan

  • Anonymous Sep 07, 2008

    I have vista, but exactly the same problem

  • Dania2 Sep 14, 2008

    Same Problem in Germany.
    Windows XP reinstalled, downloaded drivers from dell page, can't find the all-in-one, not on my computer, neither on the web ...



  • Curryzz Sep 15, 2008

    Same problem. I have downloaded the drivers, restarted etc. But I still can't find the all in one center.

  • Anonymous Sep 29, 2008

    I have the same probelm and can't find a solution anywhere. I have Vista and have installed the new driver from the Dell website

  • Anonymous Sep 29, 2008

    I have the same problem. I have Vista and have installed the new drivers from the Dell website.

  • escapedmerma Oct 06, 2008

    I had the same problem with a 920 and Vista... but found solution 2 below fixed the problem.

  • jsferdilus Oct 18, 2008

    scanner dell922 all in one printer is not working

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2 Answers

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Download R151371 from e.g. http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R151371&SystemID=PRN_ALL_A922&servicetag=&os=WLH&osl=en&deviceid=6785&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=201464 Unzip it then find the folder containing it. Doubleclick on the "setup" file... don't give it up yet...Inside the folder Apps you'll find another "setup" file, doubleclick on it as well...That will install for you the "All-In-One Center"...
Fingers crossed...
It worked for me...(but I was wandering why couldn't they make it more user-friendly?)

Posted on Oct 01, 2008

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  • Master
  • 446 Answers

Have you installed the software that goes with it completely?

including the scanner feature

Posted on Jul 25, 2008

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1 Answer

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Sometimes Windows 7 drivers need to be downloaded from the HP support site. Also, make sure you have installed the application on the CD that came with the printer in addition to the printer drivers. That is what you would have run under Programs before. If your Windows 7 computer was not used to manage the printer before, you will need to install the HP management tool on it in order to see ink levels.

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carsandcomps_3.jpg



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carsandcomps_4.jpg

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carsandcomps_5.jpg

Once you have determined it's installed, you need to locate the printer program in your file system. Once you retrieve this, click it to open it. The program should allow you to view the ink levels. With most printers, when ink is low it will automatically open a dialogue box showing the ink levels for each cartridge. If you're printer is not equipped with this feature, then the only way to know if any need changed is when printing a document, and any color is not present.
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1 Answer

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      scanner_align_photo_2.jpg
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    I Am Experiencing Poor Print Quality With My Dell™ Printer

    Table of Contents
    Verify the Printer Ink Levels Using the Dell Printer Solution Center
    Clean the printer contacts and print a test page
    Clean the Printer Nozzles Using the Dell Printer Solution Center
    Dell™ Printer Additional Information
    » Verify the Printer Ink Levels Using the Dell Printer Solution Center

    Poor print quality of a document or picture may be the result of low ink levels or dirty printer nozzles or contacts.

    To check the printer's ink levels, perform the following steps:

    1.

    Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
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    Back to Top

    » Clean the printer contacts and print a test page

    To manually clean the printer nozzles and contacts, perform the following steps:

    1.

    Turn the printer off and remove the power cord from the back of the printer.
    2.

    Open the printer lid.
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    Manually move the ink-cartridge carrier to the left by gripping the top of the rubber carrier belt and gently pulling it across towards the right hand side of the printer.
    4.

    Take a warm, semi-damp paper towel and gently clean the wiper on the right side of the maintenance station.
    5.

    Lift up on the cap(s) that cover the ink cartridge(s).
    6.

    Remove the ink cartridge(s), and using a new warm, semi-damp paper towel, gently clean the contacts on the ink cartridge(s).
    Verify that the contacts on the ink cartridge(s) is/are sufficiently dry prior to re-inserting into the printer.
    7.

    Re-insert the ink cartridge(s) back into the correct printer slot(s).

    7.

    Close the printer lid.
    8.

    Re-attach the printer power cord to the back of the printer unit.
    9.

    Press the Power button to turn the unit back on.
    10.

    Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
    11.

    Click Dell Printer Solution Center.
    12.

    Click the Maintenance tab.
    13.

    Click the Print a test page icon.
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    Back to Top

    » Clean the Printer Nozzles Using the Dell Printer Solution Center

    To clean the printer nozzles and contacts using the Dell Printer Solution Center:

    1.

    Click the Start button, point to All Programs, point to Dell Printers, and then point to Dell (printer model).
    2.

    Click Dell Printer Solution Center.
    3.

    Click the Maintenance tab.
    4.

    Click the Clean to fix horizontal streaks icon.
    5.

    Click the Print button.

    Note:
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