Question about Toshiba DKT-2010 Corded Phone

1 Answer

Display shows "1 new/1 saved" yet mailbox empty.

The display on my Toshiba DKT-2010 phone says that I have "1 new/ 1 saved" msg but when I call the voicemail it says I have no messages. I've called the voicemail and hung up at least 20 times.

HELP! PLEASE!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 108 Answers

The message left on your phone was probably left by someone internal, meaning they called your phone and when you did not answer, they hit their message key which turns on your message lamp and display. If you press your message key and it rings someone in the office then they are the one that left the message and they have to answer your call. You can usually cancel the lamp/message on your phone by pressing " Intercom ( your extension button ) " # 4 0 9 and then hang up. You can have up to four ( 4 ) messages on the phone so it may take putting in the code a couple of times to clear the display.

Posted on Jul 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do you get the msg light to stop blinking?


Make sure all messages in voicemail are listened to and saved or deleted, clear call log.

Oct 08, 2010 | Toshiba DKT-2010 Corded Phone

1 Answer

Set the clock


The link below should provide all the info you'll need.

click here

Mar 11, 2009 | Toshiba DKT-2010 Corded Phone

1 Answer

1 NEW MESSAGE SHOWING ON DISPLAY - folder empty


Hi unfortunately you are going to have to program a softkey to be a MSG key, when you have done this press the MSG key and delete the message- you can then re-program back to the original button. This video shows how to do this, go to http://www.abbeytelecom.com for more helpful videos relating to the Samsung Prostar

Dec 18, 2008 | Samsung Prostar DCS-24B-LCD Corded Phone

2 Answers

Display - wont work properly


Have you checked voicemail? Do you have any new messages?

Dec 02, 2008 | NorStar M7310 Corded Phone

1 Answer

Toshiba DKT-2010 Msg light


intercom # 409 should clear it, if it doesnt, press the message key and if it rings another phone make sure that phone picks up the handset and answers the call.

Nov 05, 2008 | Toshiba DKT-2010 Corded Phone

1 Answer

Toshbita DKT-2010 main phone message


Hi Matt,
If your voicemail is a Toshiba in-skin and your main greeting is under 991 mailbox then the last message you change before getting out of programming will be the active message so listen carefully to the prompts and make sure that your new message is the active one when leaving programming. Let me know if this helps. ....Mitelmike

Sep 17, 2008 | Toshiba DKT-2010 Corded Phone

2 Answers

Having trouble with a Toshiba model, Need to fix time .


I have DKT3010, so it might be the same, to change time in mine I press Intercom, #652, HH/MM/SS #. It changes it on all of the extensions.

Mar 10, 2008 | Toshiba DKT3010SD Corded Phone

2 Answers

We have Toshiba Digital business phones, model # DKT2020-SD. When the message button is pressed on one of our extenions, it is directed to another extension rather than the the voicemail. The digital...


This is a very common problem with the Message waiting light, it can be used to turn on other msg waiting lights on other phones, or used to call back the voicemail after a message has been left in your mailbox. What you need to do is cancel the message waiting light, the code is Intercom + #409, then you will hear a studder dial tone, do that code from both phones (ext 11 and ext 24) and it should solve your problem. I would recommend after using the code, follow up with leaving a message in each phones mailbox to turn the light back on and see if then when you press it, it will take you to your mailbox.

I hope this helps, post back if not.

Jan 14, 2008 | Toshiba DKT-2010H Corded Phone

1 Answer

Msg light


I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.

Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.

Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?

Not knowing all the details, you could try emptying all messages including saved messages. Then try to leave yourself a test message.

If you know how, you could have your mailbox deleted and re-created. This would need administrative rights to voice mail programming.

Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.

Nov 13, 2007 | Toshiba DKT-2020 Corded Phone

1 Answer

Changing Voice Mail Password from the TOSHIBA DKT2010-SD set


you will need to download the manuall you should be able to get it off this sight hope this is some help

Oct 30, 2007 | Toshiba DKT-2010 Corded Phone

Not finding what you are looking for?
Toshiba DKT-2010 Corded Phone Logo

271 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Phones Experts

kakima

Level 3 Expert

96359 Answers

yadayada
yadayada

Level 3 Expert

60560 Answers

Cindy Wells

Level 3 Expert

4751 Answers

Are you a Toshiba Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...