Question about SmartDisk PhotoBank PB40 40 GB USB 2.0 Hard Drive

1 Answer

My device couldn't turne on


My device couldn't turn on when I use USB or A/C power but I did see the LED light on. It was red signal though. Even I charged the device for 3 hrs, the LED wouldn't turn green. I have pictures inside. What could be the problem and how could I recover the data?

Thanks

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  • Anonymous Aug 21, 2008

    I have the smartdisk photobank pb40 and it won't mount on any computer. I've tried different cables too. Nothing. The LED light stays red even after being charged for 3 hours. I hear the disk spinning but nothing happens. I need to retrieve some data from it. Does anyone

  • crumble68 Dec 06, 2008

    I have exactly the same problem.

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I had this problem but I let it charge on ac overnight and then it worked again, however the battery is shot and will only hold a short charge.

Two solutions for these devices if they wont turn on.

Solution one would be to open it up and replace the battery.

Solution two is to remove the hard drive from inside and hook it up to a computer to remove the data. Or you could also take the device to a drive recovery company and have them do it.

The drive inside is an ordinary Toshiba Laptop drive. You can buy an adapter to hook these to a usb port from many online stores. Cables to go has one here http://www.cablestogo.com/product.asp?cat_id=1541&sku=39994 There may be cheaper ones on the market or you may call a local computer repair shop and they may be able to do this for you. As they are using standard drives the data should be safe and on the drive.

Posted on May 15, 2009

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