I was transferring some pictures to my freecom 500gb storage drive when i heard a click and the power in my device went off. I have changed the fuse in the plug and let the device cool down, but it still will not switch on. Please can you tell me how to retrieve the device?
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Drives do fail Nick.
Is it powering up [power supply problem?]
Plug it in and go to Start/Control Panel/Admin tools/computer management/storage/ removable storage and disk management. See if the disc is recognised there.
If it is not, and if the disk is spinning
Try putting it into the deep freeze overnight.
Plugging in next morning and if it fires up get as much off as possible before it goes down again.