Question about Canon Pixma MP500 All-In-One InkJet Printer

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Canon Printer PIXMA MP500

When selecting the bottom paper tray, It lights up on the display.
When Print is entered it switches to the top feed automaticley??

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Check in the printer driver properties window on the computer. It sounds like the Paper Source is set to "Auto Sheet Feeder". You need to change this setting to "Paper Feed Switch" so that you can select the paper source from the printer itself.

Posted on Jul 25, 2008

  • old marine
    old marine Jul 26, 2008

    I have always found Canon to be very supportive. Did you think they would respond on Fixya? I don't think they monitor here. They have a pretty good knowledgebase on their own website, and you can contact them via email from the site, too.

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Thanks to the Guest that responded, I'm back on line.

Canon surprised me not showing support. I thought Canon was supportive so I have to reconsider further purchases. when my Digital Rebel camera with all the accesories, Flash assorted Lenses, , Printer, Filters etc need replacing.

Posted on Jul 26, 2008

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1 Answer

Reset canon printer MP500


The reset method for Canon Pixma MP500 All-In-One Photo Printer
1. Entering into Service Mode
  1. Start with printer connected to power cord (electric source)
  2. Press and hold STOP/RESET button.
  3. Press and hold POWER button.
  4. Release STOP/RESET button without releasing power button.
  5. Click STOP/RESET two times and then release power button.
2. Reset the Canon Pixma MP500 All-In-One Photo Printer
  • After the printer entering into service mode, prepare paper on the printer paper tray
  • Press Stop/reset button for 1 times and then press power button, await till printer finished print.
  • Press Stop/reset button for 2 times and then press power button, The printer will print again. Await till printer finished print again.
  • Press Stop/reset button for 3 times then press power button to reset EEPROM.
  • Press Stop/reset button for 4 times then press power button to reset Waste Ink Counter.
  • Switch off the printer. if printer doesn't turn off, press button power until printer off

Jul 26, 2014 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

I am getting a "fax output error - cassette." It


Hi,

Pretty sure your paper tray button is set to get paper from the bottom paper cassette which is the tray that slides into the bottom of the printer.

If you switch the paper tray selection button* to use the rear feed tray you'll probably find it will print faxes successfully or you can put paper in the cassette tray...



*The paper tray selection button is just under (and slightly right of) the "Memory Card" button and has an icon image of the printer with two LED's (top and bottom). These lights indicate which of the trays is currently selected...


Hope that helps.

Dec 10, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Fax output error


Pretty sure your paper tray button is set to get paper from the bottom paper cassette which is the tray that slides into the bottom of the printer.

If you switch the paper tray selection button* to use the rear feed tray you'll probably find it will print faxes sucessfully or you can put paper in the cassette tray...



*The paper tray selection button is just under (and slightly right of) the "Memory Card" button and has an icon image of the printer with two LED's (top and bottom). These lights indicate which of the trays is currently selected...


Hope that helps.

Mar 27, 2010 | Canon PIXMA MP830 All-In-One InkJet...

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The feed switch on my Canon Printer MX700 keeps reverting to the rear tray, so I cannot print out anything on standard 8-1/2 x 11 paper.


go print -> properties -> page setup -> print options -> tick Disable the paper source setting of the application software -> hit ok and go back to "main" -> select the paper source that you want and hit ok ok and print

Mar 24, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

My printer won't feed paper. All of a sudden my printer quit feeding the paper - the error light comes on and states that there is no paper in the feeder - but there is paper in the feeder


Check the paper feed switch, you have a choice to feed paper from the back or the cassette under the paper exit. Either put paper in both or select the proper source by pressing the feed switch.

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1 Answer

Canon MP600 all-in-one printer.Out of paper?


Try this:
Go into the driver toolbox under printing preferences and select auto
continuous feed from the paper source dropdown box.

Both trays should be of the same size paper and type for this to work.

Jul 10, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon Pixma MX850 says it's out of paper when there is paper


The feed switch changes the paper feed from rear feed to tray feed (paper tray is under the output bin). If you have paper in the rear feed, the green light should be on top of the printer icon left of the feed switch. If you have paper in the tray, the light should be on the bottom of the printer icon.

Apr 14, 2009 | Canon PIXMA MX850 multifunction InkJet...

1 Answer

Mp500 says no paper


You may not be aware that there's two paper trays in your MP500... One is in the bottom and requires extending to be able to fill it with paper while the other is at the back/top which is a lot easier to spot.

Because of these two trays there's a paper selection switch on the printer which has a little outline of the printer and two LED light indicators to show which is currently selected.

You might want to try pressing this switch to select the other paper tray and then pressing OK to see if that then prints anything in the queue.

I'd recommend checking the user manual for more information on the paper trays and pay particular attention to the printing preferences > Paper Source option when you print to ensure you select the correct tray.

Hope that helps

Feb 10, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Cassette error


On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.

Dec 15, 2008 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Paper Feed


The problems are particularly frustrating if it's a Word 2007 document that you're trying to print. Open the document, go to the Page Layout tab, select Page Set Up > Paper and set your printer source to whichever tray you want. Apply to the whole document and voila !

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