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Philips FW-C399 Radio/CD Player. Getting "Disc not finalized" when trying to play regular CDs,although it will play CDs made by myself viz. CD-R CD-RW. Have not been able to clean lens as machine will not read cleaning disc.

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5 Suggested Answers

SOURCE: car radio is not reading any cds or dvd

You need to disasemble the stereo and clean the laser lens manually

Posted on Jun 23, 2009

  • 133 Answers

SOURCE: MY CD PALYER DOES NOT WORK. ''DISC NOT FINALIZED'' IS DISPLAYED.

If your CD player has been working for many hours and cleaning the lens didn't help, then the next thing to do is changing the spindle motor (the one that spins the disc), since the brushes and the commutator get dirty/oxydized with many hours of performance.

The motor can also be cleaned, but it's kinda complicated and delicate to do it, so you might want to change it instead.

The same holds for the slide motor (the motor that changes the position of the laser pickup).

To clean the motor you need to desolder/remove it and open it up (you need to bend out the clamped parts on the motor housing to release the cover - also, mark the position of the cover so you can put it back in place in the same position as it was prior to opening it - some motors have an indentation so that the cover fits in place in only one position).

Then you need to remove the cover (this is a delicate procedure as you can easily damage the brushes).

You can clean the brushes and the commutator using a long pointed scalpel - gently scrub away the brownish/black residues on both the brushes and the commutator.

Now you need to put the motor back together, taking care not to damage the brushes when you put the cover back in place (kinda tricky but it can be done).

After closing it, see if it runs smoothly, you may want to try and run it on some 3 volts - it must run quite silently, with no more than a gentle humming sound.

If it runs ok, you should use a tiny flat screwdriver and a small hammer to bend the housing edge back onto the cover to fix it in place (basically, you need to rehammer back in the clamps that held the cover in place, this is also a bit tricky and delicate thing to do).

Now reinstall/resolder the motor back in place (motors on some brands/models can be worked without removing them).

Well, i've just told you how i repaired quite some CD drives which were virtually dead, i'm actually still using a yamaha which is more than 15 years old (i myself have been using it for at least 10 years now), i got it as a scrap piece, it returned to life after the above described procedure and it actually works perfectly up to date.

Anyway, i guess the easy way is to simply replace the motors (they need to have the same axis dimensions and mount holes as the original ones, also they need to run on the same voltage - things to keep in mind when you are looking for new motors).

Hope you can get it working...

good luck

3rq8 (Triarcuate)

Posted on Jul 24, 2009

  • 1 Answer

SOURCE: My JVC cd player, plus Mini disc, and radio. CD will not play

Thank you for your email. The problem must have been dust. I kept putting the cleaning disc in for quite a number of times. Thankfully the problem was simple and it is playing super.

Kind regards to all.

Tonytopaz

Posted on Oct 13, 2009

  • 4 Answers

SOURCE: Can't Read Disc

You could try updating the firmware.

Posted on Jul 29, 2010

  • 5370 Answers

SOURCE: Yamaha MusicCast won't record cds

This error "disc error", "no disc present" or " can\'t read cd". This all error are related to lens problem.If the lens is dirty or if the lens is got cracked or if the lens is getting blocked then it can happen.The lens is very thin glass material.You can say the lens is the "eye" of the unit.If the eye is dirty then it will not see the object.The unit needs to be opened carefully and this lens has to be checked.If any dust is collected clean it.Using the cd lens cleaner helps,but if the dust is got stuck hard or if its any other internal part then the lens cleaner will not help.If the lens is got cracked then the lens assembly has to be replaced. You can use dry tissue to clean the lens.once the unit is opened.------------This will help.Thanks.Helpmech.

Posted on Dec 14, 2010

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1 Answer

Nakamichi CD400 stopped playing CD-R's


you may check the lens it may be damaged so it may read some cd's and the others not , also the problem may be from the burned ones the software that burns it may have some configurations that make the cd readable in some places and in other places not

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Philips mcm9 system won't read any cds. It says "reading" but nothing else happens and even says that when there is no cd in slot, radio & tape are both working and cd player was working...


In most cases when the CD does not play it is possible that the optical head is a suspect. Sometimes it might pick up ordinary audio CD but will not play other formats. This indicates that the optical head is weak and so there is no detection or scanning of the CD . If the optical is working the tracks will be read immediately but with no scanning the laser head can be defective.

If the no disc comes even without a disc in the player you must check and see if there is a mechanical fault specially in the loading section that seems to trigger the CD mode to work.

Also check to see the main motor as it will not work in some cases as unless the tracks are read the drive motor will not work with signal from the processor. Also in some cases the central motor base can shift and so the distance to the disc can be more resulting in low detection. You can pull up the spindle to come closer.
Sometimes certain cleaner disks will not be tracked to run for cleaning as it will not be read and so will reject. Hence it is ideal to manually clean the laser head eye using a cleaning swap /cotton bud with gentle pressure on the lens eye.
If there is no result then watch if the CD spins or tries to spin. If so the board seems to work unless a test is taken on the main board but the possibility of a defective optical head can be the suspected fault.
If any of the above seems otherwise we must recheck with possibilities of a malfunction of the main processor board

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1 Answer

I just bougth a marantz cdr 300 cd recorder,everything seems to be working fine, but I'm not able to listen what I just recordered on any other cd player.Marantz cd 72 mr 2020.Thanks


Hi,
It sounds like you haven't followed the last step to the burning procedure. All you need to do once you've completed burning your disc is to Finalize the disc. Read below why you need to finalize as well as the steps to follow in order to finalize the disc.
Hope this helps ;)
How to Finalize Finalizing is writing the TOC (table of contents) on a disc so a CD player can recognize the number of tracks, the total time for each track, and their location on the disc. A recorded disc must be finalized to playback on a standard CD player. Once finalized a CD-R disc can be played on CD players that support CD-R playback. CD-RW discs can only be played on CD players that support CD-RW playback. Consult your CD player owner's manual to confirm supported formats. Finalizing is necessary to: • be able to play a recorded CD-R or CD-RW disc on a CD player • prevent further recording on a disc • avoid erasing tracks on a CD-RW disc • record text information onto a disc you record Notes: • A finalized CD-R disc can never be recorded onto again. • A finalized CD-RW disc can be unfinalized for more recording. • The CDR300 can play back unfinalized CD-R or CD-RW discs. • SYNC REC+FINAL mode automatically finalizes.
Here are the steps in order to Finalize your disk
1 Push Stop. The display shows the number of tracks and their total playing time. 2 Push FINALIZE. FINALIZE is displayed for about 3 seconds.

Jul 27, 2011 | Audio Players & Recorders

1 Answer

Keeps on pausing when playing cds tried using cd cleaner cd


It does not necessarily mean that the lens of the player might be dirty when you experience this kind of problems. It may be as a result of a weak lens or damaged disc.
You can try getting a disc with a clean face and try to see if it does the same thing. Also, make sure that you use a soft piece of cloth to clean the face of the disc before playing. Try to do this as gently as possible as it would help to remove some amount of hitches.
Also, the lens of the player might be weak and require replacement. In this case, no matter how you use the cd cleaner, it is not going to help unless you replace the lens.
Lastly, the recording of the disc might be bad and may require you to purchase another one. Sometimes, some discs have bad recordings and cannot play without hitches. This is a fault that comes from the production and not from your disc or player.
The best way to avoid these hitches are by doing the following.
1. Keep your discs in a clean and dust free environment.
2. Make sure you always keep the player closed so as to protect the lens from dust.
3. Ensure that you play disc with clean surface as scratched surface could result in a damaged lens.

Jul 04, 2011 | Audio Players & Recorders

1 Answer

I have a Philips Micro System DCM 292/05 Serial no AQ1F1049017669 purchased 28.3.11. The CD will not play displays Reading then displays Err Disc top left displays a pic of a disc &DBB I have...


The laser's reflected signal is no longer detected. All you can do is to clean the unit with a lens disk like
http://www.amazon.co.uk/Hama-DVD-Laser-Cleaning-Disc/dp/B00005UPDF
If this fails then the laser diode has failed and the optical unit is dead - it will have to be replaced.

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1 Answer

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Extract from your cd player manual:

"This CD player can play normal CDs p/us CD Recordable (CD-R)
and CD Rewriteable (CD-RW) discs. However the playability of CD-RIRW discs
may be affected by the type of software that was used in 'ripping' the tracks from
the original discs and 'burning' the tracks onto the blank media. Playability may
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So try to burn the disc with another software or buy different CD-r.
You also want to make sure that you Burned the tracks as audio files and not MP3 file, because your player can not read MP3s.

Hope this helps.

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1 Answer

Y cd player model CD 4000 serial No HM-23174204 will not play CDs that I have burnt on my pc using Nero. But will play pre-recorded ones. Can you help me please


Have you looked at the manual?

If NERO didn't create and finalize the disc in CDA format it might not play on a normal CD audio player. Some also require the disc to have been created in a single session.

"CD 4000" is not unique. The serial number is a useless piece of data. Google it.

Name the MAKE and model first, then we'll look for the manual. Then (maybe) find a solution. You might find it at the manufacturer's support site or these guys...

retrevo.com
audio.manualsonline.com
hifiengine.com
usermanualguide.com
vinylengine.com

Google search: "(product) manual"

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1 Answer

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This problem is more likely to occur as the CD pickup ages and the laser weakens. If higher-speed burned discs used to play and now are having problems, it's probably time to replace the boombox (or the pickup assembly if you're ambitious). If the higher-speed discs never played, the player just can't deal with them and you'll need to keep the write speed down when burning CDs.

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This is a typical problem when the laser " eye" gets dust on it, unplug the unit and you can try to remove cover and spray the optical pickup "eye' with canned compressed air or other type of optical cleaner found at say like radio shacks, I have solved many disc reading errors with this method

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