Question about Apple iPhone 3G

24 Answers

3G Iphone froze at Apple Screen, no way to restart it or sync it

While downloading bloomberg app, it hung up and i reset the phone during the install. Since then, it has displayed the apple start up screen and thats it. If you power down the phone completely and reboot it it goes right back to that screen and hangs up. Worse yet, when I plug it into itunes it freezes my computer up until you unplug it again. I'm being escalted as we speak after 45 mins on the phone going thru basics with an Apple Tech. No luck there!

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  • 13 more comments 
  • AndrewJW Jul 30, 2008

    yes this has happened to me twice. Both times while downloading an update to one of the apps that froze during the install process. Funny enough, even though the apple logo is frozen, I can access all th itunes info using PD+Rescue, which is fully operational.


    Just tried to call the phone. It rings (from the calling phone) as if there is no problem, furthermore, I can hear the "GSM feedback" coming from the speakers of my computer.
    However still stuck on Apple logo

  • jcornthwai Aug 10, 2008

    My 3G Iphone is frozen, wont sync with my computer, won't power down, can't change applicaitions, what do I do

  • Anonymous Aug 13, 2008

    This freeze happened to me, whilst typing



    I have just cured it by doing the following:



    1. Removed the O2 Sim Card

    2. Held in the 'Home' Button and 'On/Off button' at the same time until screen went to Apple logo.

    3. Replaced O2 Sim Card

    4. Held in the 'Home' Button and 'On/Off button' at the same time until screen went to normal Wallpaper and phone came alive.



    Hope this might help some others.



    Regards



    Philip G0ISW

  • td_ssam Aug 16, 2008

    I am having the EXACT!!! problem. I haven't been able to figure it out. I got fed up with having to restore my "first" iPhone 3g and went to the Apple store to get it switched out. Got a new phone and... Yay it's STILL HAPPENING!!! Thanks Apple for making everything proprietory and yet still more buggy then my 8925 which runs Windows Mobile 6.0


  • midstaterick Aug 17, 2008

    While down loading an application update, my i phone froze and would not restart beyond the home  screen Apple logo. Even with removing the SIM card and rebooting, i continues to be frozen at the Apple logo. The ATT store said sorry for your luck, go ask Apple....

  • Anonymous Aug 21, 2008

    yea mine is stuck at the start up apple logo. it wont do any thing, wont sync, freezes itunes. any help?

  • Anonymous Aug 25, 2008

    Same problem. Reboot with both buttons get me back to the apple. iTunes freezes if I attach the phone to a PC (two different PCs). Repeated hard resets yield same result (white apple). If not plugged in, result is finally that the device dies (battery runs down).

  • xposed1 Sep 08, 2008

    my call screen freezes up om iphone 3g

  • Anonymous Sep 26, 2008

    i have the same problem but mine is stuck in the contacts thing. i can go to my favorites, my contacts list, the keypad, ect. but i can't go anywhere else. and it wont shut off..... what should i do?

  • john2603 Oct 01, 2008

    Screen froze on an incoming call, will not reboot, unable to shut of.

  • searacer Dec 27, 2008

    Apple 3G Iphone

    I too have a simliar issue it's hung up at the apple screen and when I reboot it just goes back to the apple and never boots up. I've connected my computer and Itunes doesn't find the iphone.

    I've tried the hold power button and then the home button for 5 seconds. Please advise searacer@yahoo.com

  • Anonymous Jan 14, 2009

    my iphone wont go to the main screen and it wont sync on itunes

  • drvo Feb 25, 2009

    the logo is always on the screen and vibrates often.

    and when i conect tellsm tat itunes cant read the iphone because i put a password..i put it but cant tap..

    what should i do?

  • crazydyad Apr 07, 2009

    i reset my iphone 3g but when i turned it on, i ve got stuck with the apple logo, please help me for the best solution


  • Anonymous May 08, 2009

    my phone just shut down and it restartit self and wont go past white apple

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24 Answers

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I had the similar problem. Found this suggestion on the web to reset iPhone 3G to it's original settings. You may have to restore your media and data files after resetting. It's the only way out for me since I can't get beyond the "Apple Logo" thingy, and I am too lazy to bring it down to the Apple Store.

Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.

Good luck.

Simon


Posted on Aug 29, 2008

  • 2 more comments 
  • hirst7bt Aug 25, 2010

    thank you xxxx

  • sha2967 Sep 11, 2010

    The TOP, 1st Class method. Thank you Wolverine2

  • romeo21 Feb 22, 2011

    thank you

  • david_spr5 Apr 24, 2011

    After iTunes downloads the update and firmware, you may have to unplug your iPhone, Repeat steps 3, 4, and 5 and it should start downloading to your device. This is how it worked for mine, may be different with others.

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  • 4 Answers

1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.

This 'fix' worked for me when my phone froze today. Hope it might help others too.

Regards

Philip G0ISW

Posted on Aug 13, 2008

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Ok so make sure your phone is plugged into itunes. Then hold down the power and home button for 30 seconds. Then just keep holding the home button until a popup shows up in itunes saying your phone is in recovery mode and needs to be restored. Restore your phone and it works.

Posted on Jan 10, 2010

  • lamaraliyah
    lamaraliyah Dec 01, 2012

    thank you sheniqua! out of all the solutions i read this one worked for me.

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Turn off iphone after 3 seconds hold the home button then plug the cable to the iphone then into the USB port... Open itune and restore it works for 3g several times

Posted on Jun 08, 2010

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If your iPhone doesn't enter service mode, be patient.

1) turn the device off
2) start itunes
3) hold the home button
4) connect the cable to your computer
5) wait... keep holding down the home button.

I had to keep my iPhone 3GS' home button down for more than two minutes before it entered the recovery mode!

When it shows up in iTunes you can restore the phone. Good luck!

Posted on Jul 27, 2010

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Ok guys I have had this problem and had to reset my whole IPhone....which sucks....so it happened AGAIN...but i messed aroung with it and i think i found a solution that has worked 3 out of 3 times since i reset my phone.....
Step 1 - turn on your device (and have it just stay at the apple screen
Step 2 - Plug your phone into you computer or laptop
Srep 3 - Shut of you device(press on hold the power and home button) while pluged in
Step 4 - unplug your device
Step 5 - turn on your device...it may take 5 mins. or so..but it has worked for me 3 times already

Let me know your results!

Posted on Jan 16, 2010

  • Lyndrie Clemente Jan 24, 2014

    but i cant shut down my iphone...it will only shutdown when it is lowbat..when i plug it to a charger it will stock again to an apple icon

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I did all the above and sat with apple techs on the phone for 2 hours off and on while doing this and that. I am on my 4th phone now. Right before I got the new one, I found one article online that said try holding both buttons down way longer than normal. So I did and counted off about a minute and a half and let go of the off button and then the home and to my shock, it said it was ready to be restored. I still am returning it since the new one hasn't locked up once but I figure I had nothing to lose by trying. The apple techs are nice and I know they are working on this. I am cautiously adding apps one or two at a time.

Posted on Aug 31, 2008

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Listen you stupid ***** it is so easy to fix that ******* problem! all you have to do is reboot the phone by holding both the home and the sleep botton for 10 sec and letting go. now hold the home botton for 3 secs and it will start in recovery mode....All this while phone is plugged in... I hope to get some donations for this **** man

Posted on Oct 14, 2009

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Well even dough we have been getting this problem so often at our Apple care department we have no way to resolve this problem what your best issue to this regards will be is going to the Apple store and tell them what is the problem and they should do a swap that means they will change your iPhone to a brand new one. Im sorry to hear that Apple could not work out anything on the phone.
Thank You, Apple Care Service And Support Stacy M. Service Number:6778Apple

Posted on Jul 25, 2008

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Turn the phone off. Hold the menu button and keep pressing it as you plug in the usb cord. The iphone will now start up and go into recovery mode. It should let you restore it in recovery mode. If that fails it looks like you need anew logic board which in theory you can replace yourself. Here's aguide on how to disassemble an iPhone. Maybe a tech savy friend can do it for you. If you want to have somebody else do it for you there are third party iPhone Repair Services.

Posted on Jul 21, 2010

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Hi All,
Best way to do it is is keep home button pressed with sleep button together and plug your white lead in the back of the phone but not in the pc then you will see the frozen apple on the screen dissapear.
Then open i tunes and put the usb lead in which will sync the phone and get it back to normal

Posted on Nov 26, 2009

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I am having the problem . what do u use i phone sms forward massage.plz

Posted on Dec 17, 2008

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Try this first:
In most cases, you can solve these problems by putting the phone into recovery mode and restoring it from backup. To do that, follow these instructions:
1. Connect the iPhone's USB cable to your computer, but not your iPhone.
2. Turn your iPhone off. If the phone won't turn off in the traditional manner, just keep holding the buttons until the screen goes dark.
3. Once you've turned the device off, press the home button on the face of the device and plug in the USB cable to the device's dock connector.
4. When it turns on, keep pressing the home button until the iTunes logo appears on the screen.
5. You'll know the phone is now in recovery mode because a window in iTunes will tell you.
6. You can then start the restore process by clicking the "Restore" button in the iTunes window.
Definitely go to fix iPhone stuck at Apple logo.
Read more: http://www.recovery-ipad.com

Posted on Nov 21, 2013

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I have no songs in ipone but when i want to tarnsfer songs through itunes it shows half of iphone gb full so how can i solve this

Posted on Sep 10, 2009

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Wolverine 2's fix did it for me, after spending hours getting this sorted, a nice easy fix!!!

Posted on Sep 05, 2008

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I am having the same problem and have had this problem for a while now! I have a iphone 3g white 16gb! I have been able to make the home screen appear maybe two times out of the ten or so times that it has locked on the home screen. For me, the problem always happens when i try to update or install a app from itunes or the iphone app store. I am trying many things and will let everybody know if i can pinpoint the procedure to break back into the home screen! I am tired of having to beat the first stages of all of my games over and over again. I do have mobileme so no matter what I always have my contacts, calenders, bookmarks, and mail settings. Please if their is a genius out there that can fix this problem please enlighten us. I have been a iphone user from the start and i think that the iphone is the biggest pioneering technology to break into the main stream since the home cpu. Also, I have had my phone replaced and it did nothing, so please don't waste your time going to the genius bar.

Posted on Aug 29, 2008

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Thank you a lot! I solved my problem with Solution #2 sent by GOISW. It worked best for me! Great! ;) It will certainly work.

Posted on Apr 20, 2010

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I have the same problem.  It occurred while installing an app. I tried to pull the sim card and do as suggested above.  But that did not resolve my problem.  I'm going to ATT store for a replacement.

Posted on Aug 22, 2008

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This is a very easy fix.... Simply go the the sprint store and UpTrade it for the new HTC evo.... Problem solved you never have to worry about your iPhone again... I dealt with iPhone issues for over 3 years and now I dont have the headache...

Posted on Jun 26, 2010

I had free problem ,  what I did was 
turn iphone off the at same time press and hold both the home button and on off button down until apple logo appears then wait till slide phone to on comes up.
fixed it

Posted on Oct 09, 2008

My phone was freezing up ....just displaying a blank white screen for hours....keep messing with it and was determined to fix it....eventually i held both top power button and bottom button at the same time for about 10 seconds...mine restarted back up and worked fine...pisses me off that it messess up in the first place...but this seemed to fix it

Posted on Sep 13, 2008

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Truthfully whoever reads this post now as it is way later then all the other posts. what i did and i dont know how many times or what i did to get it fixed, but it just seemed to be a major lag issue.
All i did was turn the phone on and off using the Home Key + the Power/Lock over and over again. I got frustrated with it after several attempts and let it sit on the apple screen. After 15-30 secs it went to the Home screen and i was set. I plugged the phone in again and it ubplugged itself/replugged itself for like 10 time about the same amount of attempts id made trying to plug it in. Now everything is fine all apps still work.

Posted on Apr 16, 2010

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I held down the power button and the home button until the apple logo went away then reappeared. After the iPhone started back up everything worked fine and I now have MMS. Try doing this before anything else.

Posted on Sep 26, 2009

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WHAT TO DO AFTER RESETTING IPHNOE 3G

Posted on Jun 15, 2009

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I tryed tired to restart my phone cause im giving it to my mom and when it was in progress i turned the phone off and now when i try to turn it on it wont just the apple icon pops up and it stays there...


Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.

Reset


To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a 10 seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears


More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.

Dec 11, 2010 | Apple iPhone 3G

2 Answers

No service


Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
Reset

To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
If iPhone won't turn on, or the display freezes or doesn't respond
  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.

Nov 30, 2010 | Apple iPhone Smartphone

1 Answer

How to solve if my iphone 3G cannot be on, it stuck at the apple screen?


  • The quickest way to fix your iPhone 3G is to sync it to a different computer. When you do this the computer will recognize it as a new device and install the software on it like it's never been used before, that said everything you have on it is gone. It may take a while so be patient.
  • 2 If step one is successful you can sync it to your computer. It will recognize that it is synced with another computer and ask you if you want to sync it to this one; go ahead and do it. This may take a while too because you will install the applications, songs, data, etc. you had on it before.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 3 If steps 1 and 2 did not work or you do not have another computer to sync it with the following steps will help.
  • 4 Backup your music, videos, and applications. Typically it would be the iTunes folder in the My Music folder. This is a precautionary step to the following steps to come, your music should be unaffected but stranger things have happened.
  • 5 Uninstall iTunes, Quicktime, and other Apple component software from your computer. Follow the steps listed on the Apple Support page, "Removing iTunes, QuickTime, and other software components for Windows XP" the link is available in the resources section. Restart your computer when done.
  • 6 To be sure everything is uninstalled completely run the Windows Installer CleanUp Utility. This program removes remnants of uninstalled programs from your registry and deletes files that the uninstall fail to catch. You can download and read more about this program from the Microsoft Help and Support Page, "Description of the Windows Installer CleanUp Utility" the link is available in the resources section. Restart your computer.
  • 7 If you have a registry cleanup utility like Registry Mechanic or CCleaner run the program and restart your computer. It is sad to say but the Windows Installer CleanUp Utility may not catch everything so having a secondary cleaner could be essential.
  • 8 Install the latest version of iTunes. Currently iTunes 8 is the latest, it could change tomorrow so download it from Apple.com. Restart your computer.
  • 9 Open iTunes and connect your iPhone 3G. It may take a while for it to recognize the phone, be patient. Once iTunes recognizes your phone it will prompt you to download the latest iPhone software, the current version is 2.1. Follow the installation instructions in the Apple iPhone - Software Update page, the link is available in the resources section.

    WARNING! DO NOT DISCONNECT YOUR IPHONE 3G WHILE SYNC IS IN PROGRESS OR ELSE YOU WILL BE STUCK IN RESTORE MODE AGAIN!
  • 10 Hopefully these steps helped you recover your iPhone 3G. It is possible that even after a successful recovery your phone may revert back to being stuck. In my experience I was able to save my iPhone 3G from restore mode but when I downloaded the software update it got stuck again, luckily steps 1 and 2 fixed it.

  • Oct 06, 2010 | Apple iPhone 3G

    2 Answers

    I can't find sync in itunes ,can't sync iphone


    Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
    Reset

    To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
    If iPhone won't turn on, or the display freezes or doesn't respond
    1. Press and hold the Home button for at least six seconds, until the application you were using quits.
    2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
    3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

    More resets:
    Try This:
    1. Remove Sim Card
    2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
    3. Replace Sim Card
    4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


    Also, Try this:
    1.) Shut down the iPhone 3G.
    2.) Start up iTunes
    3.) Hold down HOME button on the iPhone 3G
    4.) While keeping the HOME button depressed, plug in the Sync cable
    5.) A message will pop up to ask if you want to reset.
    6.) Just click YES and the reset process should start.

    Sep 28, 2009 | Apple iPhone Smartphone

    2 Answers

    I keep trying to sync my iphone to itunes, but it keeps saying an unknown error(13019)? What do I do?


    Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
    Reset

    To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
    If iPhone won't turn on, or the display freezes or doesn't respond
    1. Press and hold the Home button for at least six seconds, until the application you were using quits.
    2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
    3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

    More resets:
    Try This:
    1. Remove Sim Card
    2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
    3. Replace Sim Card
    4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


    Also, Try this:
    1.) Shut down the iPhone 3G.
    2.) Start up iTunes
    3.) Hold down HOME button on the iPhone 3G
    4.) While keeping the HOME button depressed, plug in the Sync cable
    5.) A message will pop up to ask if you want to reset.
    6.) Just click YES and the reset process should start.

    Sep 06, 2009 | Apple iPhone 3G

    3 Answers

    Frozen jailbroken iphone 3g


    I'll recommend you re-break your phone and if you are willing to perform the task in a more simple yet time-saving manner, follow the step by step guide from this website: iphoneunlockeasily.com

    Jul 24, 2009 | Apple iPhone 3G

    1 Answer

    Got unlocked iphone, tried to restore factory settings now its stuck on bitten pineapple...any help plz just got this phone?


    Hi,
    Here u can follow the steps

    Step 1: Make sure you have downloaded the latest version of iTunes if you haven’t already. Download iTunes 8.2 from the link given below.
    Step 2: Now connect your iPhone with your PC. You must connect it to a single usb port on the backside of your computer. Do not use any usb hub or the ports in the front as this could cause an error during update process.
    Step 3: Start iTunes 8.2. Sync your iPhone with your PC so that iTunes backs-up all your important data including settings, apps, music, contacts and photos.
    Step 4: You will now have to download a custom cooked firmware for your iPhone version (2G or 3G). I can’t post the download links for these files for the reasons you all know very well. Just Google “iPhone 2G Custom 3.0” (If you are using iPhone 2G) or “iPhone 3G Custom 3.0” (If you are using iPhone 3G) and use one of the torrent links to download the custom created .ipsw file.
    Step 5: Once you have downloaded the required .ipsw file, Copy/Paste it into this location:
    “C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates\” (Windows 7)
    “C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates\” (Windows Vista)
    “C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Update\” (Windows XP)
    Step 6: Restart iTunes. You will now be prompted to install this firmware you just download. Just close this prompt dialog by clicking on “x” from the top right-most corner of the window.
    capture.png
    Step 7: Now you will have to restore your iPhone to this custom firmware 3.0 that you just downloaded. Click on your phone from the sidebar in iTunes to get to this screen as shown in the screenshot below:
    capture2_thumb.png
    Now press and hold left “Shift” button on the keyboard and then click on “Restore” (Not “Update) button in the iTunes and then release the “Shift” button.
    2e_thumb.png
    This will make iTunes prompt you to select the location for your downloaded custom firmware 3.0. Select the downloaded .ipsw file and click on “Open”.
    Step 8: Now sit back and enjoy as iTunes does the rest for you. This will involve a series of automated steps some of which are highlighted below:
    asd.pngafasf.pngggg.png
    Don’t do anything silly at this point. Just wait while iTunes installs the new firmware 3.0 on your iPhone. Your iPhone screen at this point will be showing a progress bar indicating installation progress. After the installation is done, iPhone will restart automatically and you should now have a fully unlocked and jailbroken iPhone 2G. iPhone 3G on the hand will only be jailbroken, not unlocked. iPhone 3G users will have to wait for Dev-Team to release ultrasn0w on Cydia in order to unlock their phones.
    Step 9: Once you are done with the unlocking and jailbreak process. You can now restore all your settings, apps, music, contacts and photos to the newly installed firmware version 3.0 by restoring the backup that you made in Step 3 from iTunes.
    captsure_thumb.png
    Feel free to ask me any question here should you run into any problem during the update process.
    Disclaimer: This guide is for testing & educational purposes only. I’m not responsible for any loss of important data or malfunctioning of your iPhone.
    Download Links:
    Download iTunes 8.2
    Download iPhone OS 3.0 Custom Firmware (iPhone 2G) [Screenshot]
    Download iPhone OS 3.0 Custom Firmware (iPhone 3G) [Screenshot]

    /**/ Thanks

    Thiru

    Jun 20, 2009 | Apple iPhone Smartphone

    1 Answer

    My iphone 3g screen just went black but i can hear the calls when it rings..


    Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
    Reset

    To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    Apr 25, 2009 | Apple iPhone 3G

    1 Answer

    Cannot retrieve download information. Please connect to Itunes


    Make sure that your ipod is synced with the right date and time then close itunes and restart it sync it and it should work

    Nov 04, 2008 | Apple iPhone 3G

    1 Answer

    Iphone hung on sync screen


    connect to itunes and follow the instructions

    Aug 31, 2008 | Apple iPhone 3G

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