Hi, i have router and my computer is connected through it by cable. sometimes when i switch it off for some time and again switch it on then my internet dosent works and some times my router gets disconnected only from internet the LAN connection works correctly only the internet dosent works properly.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has answered 1,000 questions.
Re: router gets disconnected
If you know how to open the setup page of the router, look for MTU. Normally it is set to Auto with default size of 1500. Now set it to manual and change the value to 1463 and save the changes. Power cycle the router by unplugging the power for 30 seconds then plug it back in. Observe your connection if it keeps on dropping.
Another is you need to isolate the problem if its the router or the modem. Try to connect your PC directly to your modem and observe if it does the same thing. If it does the same problem, call your Internet Provider to fix the modem.
If the problem still persist on the router after changing the MTU, try to update the Firmware of the router and hard reset it by pressing the reset button for 15 seconds then power cycle it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1).This problem may be due failure of power supply from the power card. That means power cord may not be working properly. Kindly purchase the new power cord and try to solve your problem. OR 2).Disconnect the power supply and disconnect all other cables from the router. The switch of power supply button of router may not be working properly. Kindly try to press the power supply button and release again and again for 3 to 4 times. Then connect all the cables and power cord. The problem may be solved.
It is because the Power adapter is not connected properly. If this happens again. Disconnect the power adapter cable from the router and from the power socket. Then connect it back again. The router will come on. It could also be because of power surge which might have stopped the system for a while
Connect the modem to the router via the ethernet cable. Connect the laptop to the router by means of another ethernet cable in one of the 4 spare sockets. Switch everything off. Turn everything back on one at a time, modem first, then router, then laptop. Allow each unit to fully power up before switching the next one on. Put the installation CD in the laptop and try again. If you are using the laptop wirelessly, make sure the wireless function is switched on!
Check to fix with the router's warranty.
Somethings that you could try yourselves are:
- Disconnect the router and power it down.
wait for 30 secs and switch it on.
- Go into the router settings and change the transmitting channel to either 1,6 or 11.
These steps are to avoid air traffic congestions.
The problem can be caused, because of two reasons, one the router profile on the computer has got corrupted and second the router itself. Have you tried resetting the router to factory defaults.. Caution: all wireless security settings and user name and passwords would go back to factory defaults.
1.Disconnect all cable from the back of the router.
2. Shut down your computer and the DSL box
3.Press the reset button, using a paper clip at the back of the router.Keep it pressed for 5 seconds
4. Disconnect the power cord to the router
5. Switch on the Dsl box, wait for the lights to stablize
6. Reconnect the interenet cable and the power cable to the router and power it on.
7 Let the lights stabalise on the router and power on the computer.
Check if that resolves the problem, if not we might need to update the router.
you can try to unplug the power cords and phone jacks to all your cordless landline phones in the house from the wall and see if that makes any difference, sometimes those interfere with the routers wireless connections, and wreaks havoc, if thats it try to change the channel on your cordless phone or get a different brand of cordless. If your internet light is going on and off in sequence with your modem internet light you might have a connection problem, depending if your cable or dsl, if your dsl make sure you have noise chockes on every phone or you will get that sparatic internet problem. If your cable, make sure all your tvs are connected securely or try and undo all the cable from every tv except the modem and work your way back to the bad connection untill you find the problem.
There are two things involved in getting disconnected either your comp is getting disconnected or your router.
Computer getting disconnected connect your comp and router with ethernet cable if using wireless. Because at times it's not router but the wireless connectivity that gets loost.
Router getting disconnected...
Reset your router by holding the reset pin at the back of your router for 15 secs and lights will start flashing on router wait for 1 min you'll have router reset to default settings and now check that dsl or internet light on your router is flashing or static if flashing contact your isp issue with the line if static run the disc for router installation again and it'll remain connected after successful installation.
A couple of things you could try.
1) Switch the router off at the mains power socket or disconnect it. Then leave it off for 5 minutes before reconnecting it. This can sometimes reset things and may clear the problem.
2) Make sure that the connections to and from the router are secure. Unplug them and plug them back in again.
3) Make sure that the telephone line is not faulty and has not developed an internittent adsl connection. You may need the phone company to test it for you.
4) Sometimes connection cables can pick up noise from other equipment, especially if in close proximity to mains wiring. This can cause problems. Try moving the connection cables to a different position. Sometimes only a few inches is enough. Laptop power units for exmple, can be a real source of noise.